Urology Centre Receptionist - Guildford, United Kingdom - Royal Surrey NHS Foundation Trust

Royal Surrey NHS Foundation Trust

Verified Company

Guildford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an individual that would enjoy working in an interesting and challenging environment who has excellent interpersonal and organisational skills along with the aptitude for working independently when required.

Previous administrative experience within an NHS environment would be an advantage although opportunities for personal and professional development within the role are available.

To provide a comprehensive, effective and friendly administration service to the Urology centre.

A key element of the Reception role is to maintain accuracy and completeness of Patient Administration System (APAS); ensuring a real time electronic bed state record.

This role acts part of the Urology centre administration team under the direction of the Urology centre Admin Team Leader.

Royal Surrey is a compassionate and collaborative acute and community Trust.

Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career.

Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care.

Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.

Royal Surrey has a strong reputation and history to build on.

We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years.

There has never been a better time to join us.

In conjunction with the Admin Team Leader, ensure accuracy and completeness of Patient Administration System (APAS); entering admissions, transfers and discharges.

Ensure accuracy of Ward Management screens on APAs.
Ensure all patient case notes are filed and prepared promptly for the coding process
Carry out ward Reception duties, assisting patients, relatives and carers and members of staff with their enquiries, referring enquiries to ward staff where appropriate.
Undertake clerical duties as required and directed.
Arrange patient appointments and transport as required
Fire medical report and other patient documentation in patient case notes in accordance with the approved system.
Attend all relevant training sessions and meetings.
Support the clinical staff in monitoring the cleanliness of the wards