Medical Receptionist - Northampton, United Kingdom - Primary Care Staff

Primary Care Staff

Verified Company

Northampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you an experienced Medical Receptionist seeking a new, rewarding opportunity? Would you like to take on a role that provides you with ownership of your workload?

Ecton Brook Medical Centre continually strives to improve work processes that deliver health care with improved results across all areas of our service provision.

We promote a culture of continuous improvement, where everyone counts, and staff are encouraged to make suggestions and contributions to improve our service delivery and enhance patient care.

We are now looking for an experienced
Receptionist/ Administrator to be able to assist with and be responsible for a wide range of administrative duties and the provision of administrative support to the clinical team.

Previous experience within a GP Practice is essential.

Experienced in Document coding, Scanning, Prescriptions, letters,Tasks, Triage and Reception desk duties
Working on phones taking calls from patients looking to book in appointments
AccuRX
Experience using System one.
Chaperone experience or prepared to receive training
Excellent customer service skills with a courteous and friendly demeanour
Managing challenging behaviour in a professional manner.

Your Responsibilities;

Maintain and monitor the practice appointment system
Process personal, telephone, and erequests for appointments
Answer incoming phone calls, transferring calls, or dealing with the callers' requests appropriately
Initiating contact with and responding to, requests from patients, team members, and external agencies
Data entry of new and temporary registrations and relevant patient information as required
Manage all queries as necessary in an efficient manner
Monitor and maintain the reception area and notice boards
Provide general administrative support such as scanning, copying, supporting clinical team, etc

We need someone with full flexibility and able to work between - 18:30 on a rota basis. We also run clinics on a Saturday to administer Flu and Covid vaccines so you must be able to commit to working to support the needs of the surgery,

Job Types:
Full-time, Part-time, Permanent

Salary:
£10.00-£10.42 per hour

Schedule: