Service Advisor - Oxford, United Kingdom - Hartwell PLC

Hartwell PLC

Verified Company

Oxford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hartwell Oxford are seeking a Service Advisor to come and join the team

Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you.

Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years.

Operating across 11 locations across the country.

**Key responsibilities of the Service Advisor: - **- Deal with any customer enquiries over the phone and face to face

Ordering, booking out parts, invoicing and taking payment
Checking in parts deliveries
Assisting with parts stock check
Liaising with the workshop, service advisors and customers
Ensuring prices are entered onto VHC within required time
Contact customers offering special promotions that are available from time to time
Pick parts and check for damage or shortages
Prepick parts for those jobs prebooked into Workshop.

The ideal Service Advisor:

Retail / administration / reception experience.
Good telephone manner.
Excellent customer service skills.
Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.
Full, valid and clean UK driving license.
Full training will be provided.

Rewards & Benefits