Workplace Coordinator - London, United Kingdom - Integral UK

Integral UK

Verified Company

London, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Role:

Day to day:

Responsible for the delivery of all hard and soft services including support for cleaning, housekeeping, emergency call out, PPM, reactive repair as required on a site by site basis including the direction, supervision and oversight of subcontracted services
Promotes high level of satisfaction among customer/endusers by anticipation and promptly responding to their service requirements
Always assures prompt response by other team members and selected contractors to exceed customer expectations
Gives direction on site to promote engagement and excellence in customer service and delivery
Understanding of the critical systems on site including UPS, generator, fire alarm etc with an ability to provide facilities support to the client business
Ensures compliance with local legislative requirements, Integral and client best practice, policies and procedures
Acts as goto person in relation to all facilities activities on sites ensuring potential roadblocks are identified and removed
Supports emergency preparedness and crisis planning on a site by site basis
Develops a close working relationship with all vendors under his/her control to ensure full understanding of the Client culture and inclusion in the team delivering a highquality service.
Is the first point of contact relating to all building issues
Ensures delivery of PPM in line with agreed timelines and monitors vendors to ensure service delivery in line with KPI/SLAs
Monitors and ensures office housekeeping and cleanliness is delivered to highest quality level
Communicates in an open, honest, transparent manner with the ability to tailor the message to specific audience and their needs
Adds value in delivery and innovation
Oversees delivery of Service Charged elements of property management on behalf of the client, where services are delivered by the Landlord

Essential Skills, experience and qualifications:

Knowledge within the Facilities Maintenance sector with some technical experience
Previous experience in a similar role
Understanding of UK health and safety requirements
Mechanical, organisational, interpersonal and IT skills
Ability to multitask and possess the physical capability to engage in manual labour
Courteous and helpful approach with strong communication skills both verbal and written
Ability to prioritise tasks, work to deadlines with mínimal supervision
Proactive approach to identifying and rectifying matters relating to the building
Able to manage/support crisis situations
Selfmotivated and can work independently
Excellent admin skills

Employee Benefits:

24 days holiday plus bank holidays (pro rata into shifts for shift workers)
Ability to buy and sell holidays buy 5 days & sell 2 days
Life assurance
Autoenrolment company pension scheme
Employee Assistance Program (EAP)
Cycle to work scheme
Purchase an electric vehicle via salary sacrifice
Employee discounts with various brands
Learning and development programs, training and career opportunities.

What you can expect from us
You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...

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