Customer Service Advisors - London, United Kingdom - Royal Borough of Greenwich

Royal Borough of Greenwich

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Services Advisor

Career Grade:
Scale 4-6
Do you have experience in delivering first class customer service? Do you like helping people and solving problems? Do you work well as part of a focused and dedicated team in a busy and often demanding environment? Can you promote a positive and professional image of the Royal Borough of Greenwich?

If the answer is yes to all the above, then we would like to hear from you.

We are currently recruiting for Customer Services Advisors to play a key role in enabling access to services for our residents and service users.

Your professional manner and excellent written and verbal communication skills will be matched by a real service ethic and the ability to deal with a range of services provided by The Royal Borough.

Together with demonstrated competence in a customer-focused role, a positive, flexible attitude and excellent team-working skills, you'll also need to be comfortable in using, and learning to use, a range of ICT systems.

You'll be handling everything from arranging a waste collection to dealing with calls from some of the more vulnerable people living in the borough.

We are looking for staff to join us on a permanent contract.

You may be held in a waiting pool until a vacancy is available.

_If you require any assistance in viewing or accessing this opportunity, please contact _

_ or call _

Advert Close:
All vacancies close at midnight unless otherwise stated.

Job Share:
This role is suitable for Job Share. Please indicate if you would like a job share arrangement on your supporting statement.

Interview Arrangements:

During this time, our priority for all of our recruitment activity is to make sure our applicants, hiring departments and new starters are informed, safe and supported.

Careful and thorough consideration will be given to interview arrangements and for any essential in-person recruitment, we will ensure this is held in a suitable, secure setting with additional arrangements to ensure any current safety requirements are fully adhered to.

Salary:
Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Organisation