Support Services Administrator - Harlow, United Kingdom - CESL
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4 weeks ago
Description
About Us
Court Enforcement Services Limited is one of the largest and fastest growing High Court and Civil Enforcement companies in the UK.
Since forming in 2014, we have managed over 100,000 High Court Writs and recovered more than £187 million for our clients.
We work with legal professionals and creditors including utility companies, local authorities, businesses and individuals to recover unpaid County Court Judgements (CCJ's) sooner rather than later.
We are also specialists in property-related enforcement including Commercial Rent Arrears Recovery (CRAR), Forfeiture of Lease and dealing with squatter and trespasser related issues.
Delivering an approach that differs from traditional providers or panels we have worked tirelessly to earn our reputation as a leading High Court Enforcement company.
We are committed to ensuring that fair treatment is embedded in every engagement with clients, customers and staff and we are also focused on protecting our clients' brands and reputation.
Introduction
Core Duties & Responsibilities
- Data entry of new instructions onto our case management system (CMS)
- Providing scheduled and ad hoc reports to internal and external parties
- Reviewing cases and case holdings on a regular basis to ensure service level agreements are being met
- Scanning documents into CMS
- Reviewing enforcement agent reports and processing visit outcomes
- Monitoring CMS diaries
- Updating individual case information on CMS
- Printing court documents and preparing for postage
- Company Checks
- Desktop Tracing
- Filing and archiving
Other Duties & Responsibilities
Such Duties as directed by a Team Leader/Manager as may from time to time be reasonably required.
Training Requirements
- Court Enforcement Services system operation
Personal Qualities, Experience and Skills
- Ability to work on own initiative and prioritise workloads
- Organised
- Team player
- Quick Learner
- Adaptable
Knowledge
- Knowledge of debt recovery / enforcement
Qualifications
- Good level of general education to GCSE's or GNVQ/NVQ qualification or equivalent.
Additional Factors
- Ability to work in a nondiscriminatory manner, in accordance with the Company's Equal Opportunities Policy.
- Can demonstrate integrity
- Ability to deliver results and meet company expectations
Job Types:
Full-time, Permanent
Salary:
£22,000.00-£23,000.00 per year
Benefits:
- Casual dress
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Sick pay
Schedule:
- Monday to Friday
Work Location:
Hybrid remote in Harlow, CM19 5PX
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