Call Centre Advisor - Rotherham, United Kingdom - First Recruitment Services Limited

First Recruitment Services Limited

Verified Company

Rotherham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Position:
Call Centre Agents

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Pay:£ £17.58 (Higher rate paid for Nights, weekends and Bank Holidays)

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Location: Rotherham

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Hours:Rotating shift pattern of days and nights (3 out of 4 weekends)

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Duration: Temp to perm

THE ROLE

Are you looking for a rewarding career path where you can make a difference?
First Recruitment are proud to be working in partnership with Yorkshire Ambulance Service to support recruitment for 111 Call Handlers

- _No previous experience needed as full training will be given. Although experience within a customer service position will be advantageous and you will need basic computer skills and a good telephone manner._

You will be the first point of contact for the general public calling 111. You will deliver high quality, safe and clinically effective health care support over the telephone. This service is open 24/7 so you will work as part of a team covering day, nightsand weekend shifts.

WHO SHOULD APPLY

Flexible approach to working hours a range of rotas are available but all rotas include 3/4 weekends and 6/8 bank holidays

HOURS & PAY

Weekdays 06.00 to £10.8
Nights 20.00 to 06.00 and Saturdays £14.5
Sundays and Bank Holidays £18.38

Skills Required:

Ability to stay calm under pressure
Resilience
Excellent listening and questioning skills
A desire to help
IT Skills

*First Recruitment Services are acting as an employment agency in relation to this vacancy.

First Recruitment Services is acting as an Employment Business in relation to this assignment.