Account Handler - London, United Kingdom - Miller Insurance Services
Description
If you are a detail-oriented individual with exceptional organisational skills and a passion for delivering high-quality service, we encourage you to apply.
The role offers an excellent opportunity to contribute to a dynamic team whilst developing your skills within the industry.Role Responsibilities:
- Understand the clients' business and risk management needs and support the delivery of those needs through the provision of ongoing service
- Keep track of impending renewals, gathering renewal information in good time to enable terms to be obtained and firm orders placed
- Preparation of market documentation in accordance with clients and market needs
- Support the creation of presentations for both new and existing clients
- Accurate and timely production of client documentation (Market Reform Contracts, Evidence of Cover, Policies etc)
- Ensure that market documentation is closed in a timely manner, making particular note of Premium Payment Warranty provisions and contract certainty deadlines and diarising as appropriate
- Liaise with technical teams to assist the delivery and processing of insurance placements
- Maintain accurate and concise placing files, using corporate document management system
Qualifications:
- Undergraduate degree at 2.1 (or above, or equivalent)
- GCSE English and Maths at grade C or above (or equivalent)
Knowledge:
- Able to pay close attention to detail
- Initiative, drive and enthusiasm to succeed
- Willingness to go the extra mile
- Results and service driven
- A team player
- Excellent knowledge of common IT systems, including Microsoft Outlook, Word and Excel and able to grasp new systems quickly
- Flexible and adaptable
- Organised and clear thinking
- Hard working and committed
- Skilled at influencing and negotiating
Experience:
- Experience in demonstrating excellent attention to detail
- Experience in a client or customer facing role, and of delivering excellent service with strong written and verbal communication
Benefits:
On top of a competitive salary we offer a fantastic benefits package including:
- 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
- Private Medical Insurance
- Medicare cash plan
- Minimum of 25 days annual leave (with flexibility to buy more)
- Life Assurance
- Income Protection
- Critical Illness cover
- Enhanced Maternity, Paternity Adoption and Shared Parental Leave
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