Administration Assistant - Lambeth, United Kingdom - Deekay Technical

Deekay Technical

Verified Company

Lambeth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will assist with the provision of a day-to-day income management service across Home Ownership and Rents.

They will be responsible for providing administrative support, ensuring that systems are in place to support the work of the Income Officers, Collections Officers and Enforcement Officers in managing rent and service charge accounts.

A summary of some of the duties are:

Ensure Complaints, Members Enquiries, Freedom of Information and Subject Access Requests are promptly recorded and allocated to the appropriate team.
Respond to queries and enquiries from customers both internal and external.
Take rent and service charge payments via
Update Direct Debt cancellations on Rent Accounts.