Admin Assistant - Ascot, United Kingdom - Magnolia House Surgery

Magnolia House Surgery

Verified Company

Ascot, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job summary

Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision clerical support to clinical staff and other members of the Practice team.

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies.

Main duties of the job
We are looking to employ a Part time (18 hours) admin assistant.

The hours expected to work:
Monday - 9:30am - 2:30pm 4.5 hours (30 minute lunch break)

Tuesday - 9:30am - 2:30pm 4.5 hours (30 minute lunch break)

Wednesday - OFF

Thursday - 9:30am - 2:30pm 4.5 hours (30 minute lunch break)

Friday - 9:30am - 2:30pm 4.5 hours (30 minute lunch break)

About us
Magnolia House Surgery is a traditional family practice.

We always put our patients interests first and take great pride in the level of care that we offer our patients.

Our team of Clinicians, Admin and Management are of the highest standard. We aim to work with patients and to deal with problems by taking their wishes and values into consideration.

We are committed to the development of all members of magnolia House team, supporting individuals to achieve their full potential.

We expect flexibility and commitment of all members of the practice team. Excellent working conditions.

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list.

Duties may be varied from time to time under the direction of the management team dependent on current and evolving Practice workload and staffing levels:

Book/cancel/rearrange appointments
Tasks
Inbound and outbound telephone calls
Deal with enquires
Filing of medical records
Filing and retrieving paperwork
Prescriptions
Data processing
Registrations

Person Specification

COMPLEXITY AND CREATIVITY

Essential

Ability to solve problems within area of work/knowledge
Able to work with a wide variety of tasks
Accurate and thorough approach

COMMUNICATION

Qualifications

Essential

Good General Secondary Education
GCSE grade A to C in English and Maths

Experience

Essential

Experience of working as part of a team

Desirable

NHS experience
Experience of answering telephone calls in a high call volume Environment
Experience of setting up general office administrative systems / working in an administrative office environment

FLEXIBILITY

Essential

Flexible approach to undertaking a wide variety of tasks
Flexible with regard to working hours, eg antisocial hours, shifts, full or parttime working, holiday cover
Able to undertake training outside of normal working hours if necessary
Interested in/aptitude for learning new skills/taking on new challenges?

SKILLS

Essential

Organisational / problem solving skills
Verbal communication skills ability to deal with people in person and on the telephone
Verbal reasoning skills
Strong appreciation of customer service skills
Awareness of diversity issues and able to work in a positive, nondiscriminatory way
Mature outlook
Team player
Highly motivated

Desirable