Mobile Reception Team Leader - London, United Kingdom - Vacherin

Vacherin
Vacherin
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Mobile Reception Team Leader:

£28,0000 - £30,000 per annum (experience dependent)


London:

Vacherin is committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Mobile Corporate Reception Team Leader to work flexibly across multiple sites.


Location:
London


Rate of pay:
£28,0000 - £30,000 per annum (experience dependent)


Working pattern:
Flexible hours approach (between 07:30-18:00) occasionally evenings


Key Requirements

  • To lead by example and supervise and coach the Premier Crew team and support Deputy of Entrée with The Entrée projects.
  • Excellent customer service and practical skills
  • Strong communication skills and ability to build rapport.
  • Have an operational knowledge of all reception services and standard operating procedures, together with in house meeting reservations procedures, switchboard, and other internal/external communications methods.
  • Ability to be punctual and flexible; to multitask and work under pressure.
  • Leadership skills and ability to always lead by example.

_ Main Duties_

  • Ensure the hospitality experience for staff, clients and visitors to the client site is of the highest standard from arrival at landlord reception to the client floor.
  • Ensure all guest facing demises and meeting rooms are maintained to a high standard and maintenance issues remedied.
  • Operational knowledge of all reception services and standard operating procedures
  • Liaise with PAs and Co-Ordinators with the support of all meeting room bookings.
  • Identify and highlight any meeting room conflicts and manage the operational process for booking the meeting rooms.
  • Liaise with hospitality team regarding meeting room bookings when appropriate.
  • Check that room allocation and set ups are conducted competently, with particular regard to special meeting requests, VIP visitors, etc.
  • Ensure the reception area is always clean and tidy, and that that all maintenance issues are reported and followed up appropriately.
  • Effective communication to all members of the senior management and onsite team including clients and other contractors.

What's in it for you?


Working with Vacherin has its perks People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

-
Personal Development and Training opportunities:

-
Life assurance scheme:

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Pension scheme:

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Competitive holiday allowance:

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Private medical eligibility:

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Eye care:

- ** A great wellbeing strategy - including access to our Employee Assistanc

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