Team Leader - Stevenage, United Kingdom - HM Courts and Tribunals Service

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £25,827 - £27,170
Job grade:


  • Executive Officer
  • EO
    Contract type:
  • Permanent
    Type of role:
  • Operational Delivery
    Working pattern:
  • Flexible working, Fulltime, Job share, Parttime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • This position is based at STEVENAGE OFFICE MAGISTRATES STEVENAGE, SG1 3SSAbout the job

Job summary:


  • Please refer to job description
    Job description:

EO Team Leader (Cash Office)

Proud to Serve. Proud to keep justice going.

Who Are We?
Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales.

We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts.

This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.


Key purpose of the role

Duties may include:


  • Ensure Governance and Assurance around the safe and secure receipt, accounting and transfer of both money and personal data

Including:

  • Completion of financial returns
  • Auditing all financial movements undertaken within the office including BAC's requests, Cheques printed and financial adjustments
  • Completing Key Control Checks on work undertaken and Service Assurance Frameworks
  • Providing financial evidence/information for Assurance & Governance when requested
  • Authorisation of all court fee's taken and auditing of bank reconciliations
  • Lead a team ensuring that its organised, and fully skilled to meet all work objectives. Effectively managing both team and individual performance, addressing any issues as they arise, in line with HR policy.
  • Manage and plan the workload of the team ensuring they provide excellent customer service to all stakeholders, Judiciary and management
  • Conduct regular and consistent performance reviews in line with HMCTS performance framework
  • Ensure the risk management system and standards are applied by all staff in line with HMCTS/MOJ policy.
  • Provide statistical data for the management team and Judiciary.
  • Monitor key performance areas, analysing performance trends and making recommendations for improvement
  • Contribute to the delivery of operational, performance and service standard targets.
  • Contribute to the business plan, with particular focus on the team's area of work.


We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly.

You will need strong organisational and communication skills as well as being a good team player.

You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do.


Civil Service benefits include:


  • Access to a generous Civil Service pension scheme.
  • 25 Days holiday rising with service.
  • 1 "Privilege" day holiday per year.
  • Option to buy or sell up to three days leave each year.
  • Benefits such as retail vouchers and discounts on a range of goods and services.
  • Paid paternity, adoption, and maternity leave.
  • Free annual sight tests for employees who use computer screens.
  • Interest free season ticket and bicycle loans.

Additional Information
During the Interview you will be assessed on the following Behaviours:

  • Leadership
  • Delivering at Pace
  • Communicating and Influencing

Support When Applying

Person specification:


  • Please refer to job description
    Behaviours:
We'll assess you against these behaviours during the selection process:

  • Leadership
  • Communicating and Influencing
  • Delivering at Pace

Benefits:


  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance
Things you need to know


Selection process details:


  • This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
  • Feedback will only be provided if you attend an interview or assessment.

Security:


  • People working with government assets must complete baseline personnel security standard (opens in new window) checks

Nationality requirements:

This job is broadly open to the following groups:

  • UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA,

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