Night Service Advisor- Car Dealership - London, United Kingdom - Pybus Recruitment

Pybus Recruitment

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:
Service Advisor Nights(Car Dealership)

Basic Salary of Up to £27,000 (depending on experience) OTE circa £35,000

Location:
Romford, E12 5LH

Full Time and Permanent

Hours:
Monday to Thursday 5pm-2am

Would you like to work as part of one of the south-east's most well-respected dealerships? If the answer is yes then we have an exciting opportunity for you as our client is looking for a new Service Advisor to join their growing team.

Our client is investing in their business and they will also invest in you and your career

Benefits:

22 days annual leave + bank holidays
Performance and loyaltybased incentives.
Company pension scheme

They are now actively looking for a Vehicle Technician for their East London Dealership.

As such they require a self-motivated individual, who is able to use their own initiative to work alongside our existing team in their busy service department

Job Purpose:

As a Service Advisor, you will be responsible for delivering a courteous and efficient reception ensuring a high standard of customer satisfaction.

Ensuring high standards of quality workmanship and support continuous process improvement.

Job Duties:

To greet all customers cheerfully and attend to their requirements promptly.
To obtain and record full customer/vehicle details and accurate description of work to be carried out.
To liaise with the Foreman/Service Manager on the progress of vehicles in the Workshop.
To inform customers of any delay in completion.
To maintain the Workshop loading system.
To inform customers of any work which it has not been possible to carry out and arrange future appointment for completion
To prepare both cash and account invoices.
To present cash customers with an invoice and receive payment before the vehicle is removed from the premises.
To deal with customer queries and complaints.
To ensure that information required for Warranty items is recorded on the Job Card.
To liaise with Parts Department regarding parts on order for vehicles in the Workshop/Service customers/forthcoming bookings.
To file Job Cards and other documentation.
Help achieve sales targets as set out by the Aftersales Service Manage

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