Sales Administrator - Warwickshire, United Kingdom - Trakm8

Trakm8
Trakm8
Verified Company
Warwickshire, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
**Job Role: Sales Administrator


Location:
Coleshill, Birmingham B46


Salary:
Competitive**
Benefits: 25 days holiday, Pension, Life Assurance

  • As part of the Company Life Assurance, our employees are entitled to participate in an Employee Assistance Programme (EAP). This is a virtual benefit service which connects our Employees to third party specialists who can help to manage their healthand wellbeing and that of their family.

In addition to the EAP the service includes:
_
- _Remote access to a UK based GP _
- _2nd Opinion consultations_
- _Mental health assessments and physiotherapy
._

Trakm8 holdings group PLC is a market leader in the fast-growing vehicle telematics market sector.

Based in Coleshill and other UK locations but with a global marketplace Trakm8 is well placed to take advantage of current market opportunities.

Increased fuelcosts, reduction in operating costs and numerous employment laws such as Duty of Care are all driving increased interest in our products and services.

As such we now have an opening for a
Sales Administrator to join our Established Customer Support team here at our Head office in Coleshill.


Main Responsibilities of theSales Administrator are:

  • Processing detailed quotations in line with demand
  • Liaising with both customers and our installation partners to book installs and service calls where applicable, providing feedback for external and internal parties
  • Dealing with delivery queries
  • Up selling and suggestive selling of other product lines with all clients
  • Responsible for processing all orders on to our Sage 200 accounting system and other internal CRM systems
  • Ensure internal SLAs are being met and liaise with departments to ensure customer satisfaction
  • Keeping accurate records of Sales Support activities is paramount, ensuring the weekly KPI's are up to date

Requirements for aSales Administrator are:


  • Good customer care skills
  • Good written and verbal English
  • Accuracy and attention to detail
  • Good organisational skills
  • An ability to work under pressure and to deadlines
  • An ability to work independently and as a team
  • Proactivity and initiative

TheSales Administrator role requires screening in the below areas:

  • 2 years of satisfactory Employment/Education References
  • Pre-Employment Credit Check
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