Operations Support Officer - Cheltenham, United Kingdom - St Philip and St James Church, Leckhampton

Description

Overall purpose of Job

To be responsible for the care and preparation of the building to enable the effective use of our shared space by church and community users.

Operations Officer Responsibilities:

To maintain the church building as a welcoming space

• To act as a keyholder for the building
• To maintain a register of keyholders
• To ensure the building is opened and locked as required, liaising with volunteers
• To ensure the church is ready for users
• To ensure the church is tidy and welcoming
• To inform the venue manager of maintenance issues; lighting, plumbing, etc.
• To undertake scheduled safety checks
• To liaise with Venue Manager to order consumables as required
• To be a polite, professional presence at all times, reflecting the values of the Church

To support external bookings and congregational events

• To brief users on the venue e.g. servery, lighting, A/V equipment
• To monitor the cleanliness and tidiness of the venue following a booking
• To setup or arrange for the set up of screens, projectors & necessary A/V, as required

To enable worship by ensuring church furniture including chairs and altar are laid out to agreed layouts

• To prepare chairs, altar & other furniture for midweek and Sunday services
• To prepare furniture for baptisms, wedding & funerals
• To prepare for school services and rehearsals (especially Christmas, Easter & Harvest services)

To undertake other duties commensurate with the job

• To uphold safeguarding policies and procedures and report any concerns to the Safeguarding Officer
• To work flexibly ensuring that we deliver on our mission
• To provide holiday cover for the church administrator and venue manager, as agreed with your line manager
• To be an excellent ambassador for the Church at all times
• To hold the out of hours emergency phone when required

PERSON SPECIFICATION

General - Essential

• A commitment to reflect the inclusive, Christian ethos of St Philip and St James in all dealings with Church volunteers, congregation members, venue users and visitors
• The physical ability to move and set up furniture and equipment for events and services
• Ability to work unsociable hours, including weekends and evenings
• Excellent attention to detail
• Ability to work to weekly deadlines and plan work accordingly
• Excellent interpersonal skills and an ability to work creatively with Church volunteers, congregation members, venue users and visitors
• Well presented, polite and friendly

Desirable / willing to accept training in:
A practical knowledge of the Church's year


Qualifications and Training - Essential
Knowledge of Health & Safety principles


Experience - Essential

• Experience of working in a small team with the ability to be adaptable
• Experience of the use of audio visual equipment

Desirable / willing to accept training in:

• Experience of working in a Church on a paid or voluntary basis
• Experience of working with volunteers

Personal Qualities - Essential

• A positive cando attitude to problem solving in a voluntary environment
• Respectful of people of all backgrounds and cultures
• Flexible, adaptable and very well organised
• Good understanding of written and verbal English and numeracy

Days and hours:

15 hours/week spread over five days to include weekends and evenings, as required.

Availability around our busy Christmas and Easter periods will be essential to the role. 3-month probationary period.


Annual Leave
Annual leave is based on the fte of 25 days per year plus public bank holidays


Benefits:

• Competitive salary
• Parttime hours
• NEST pension scheme
• 25 days annual leave per year (based on the fte)

Safeguarding

St Philip and St James, Leckhampton are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

All post holders and volunteers are expected to share this commitment, to work within the policy and procedures of the relevant safeguarding policy and are required to attend all relevant safeguarding training.

Appointment will be made under Church of England safer recruitment framework.


Interviews
Interviews will be held on Monday 3rd June 2024


Background
In May 2021 we reopened following a £3m redesign which took eighteen months to complete. This has created a flexible church for the 21st century at the service of its local community.

Alongside our worshipping congregation, we now have a busy and thriving community venue which is used throughout the week for community groups, community choirs, pilates, yoga, beer festivals, craft fairs, toddler groups, concerts, and other community events.

Our five-year strategic plan states that
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As a congregation we will see Christ in the world and be Christ in the world;_
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offering a shared space for church, for community and for you._

We have a robust system for booking the space using ChurchSuite, with events publicised via our website and social