Team Lead - Lambeth, United Kingdom - Guy's and St Thomas' NHS Foundation Trust

Guy's and St Thomas' NHS Foundation Trust
Guy's and St Thomas' NHS Foundation Trust
Verified Company
Lambeth, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Team Lead - Business Support Neighbourhood Nursing


We are looking for someone with good experience of operational and staff management, excellent organisational skills, attention to detail and the ability to work autonomously.

You will need to be able to liaise with clinicians at all levels and managers with the Trust.

Time Management skills are an important aspect of the role as you will need to balance the demands of a busy workload.


The successful applicant must be a team player with excellent communication skills alongside good IT skills, knowledge of IT Systems and experience in managing data.


As a Team Lead your main responsibilities will include:

  • Supporting the Assistant Service/Manager with operational and, administrative service needs
  • Line Management responsibility for designated staff and working closely with service leads
  • Supporting the achievement of all targets and objectives within the department and Trust

For any queries about the post please contact Karyn Greene on:

  • Responsible for the day to day management of the team and ensure that that staff are managed in line with Trust Policies
  • Provide leadership to the team acting as a positive role model at all times.
  • To recruit, induct, develop and support the team delivering the required services.
  • To supervise the workload of the team, allocating team members to optimise service provision and administrative support across the hours of the service.
  • Review and report on staff performance, working with individuals to set clear standards and objectives, identifying training and development needs as well as performance/conduct issues as appropriate.
  • Administer the daily running of the service including dealing with any problems as and when they arise ensuring appropriate solutions are put in place.
  • To ensure resolution of enquiries, complaints and request for services at the earliest possible opportunity. Carry out investigations where required to resolve service issues and to identify areas for improvement.
  • Create and maintain appropriate rotas to ensure that the service is fully covered and maintained.
  • Motivate and support staff so that they understand the objectives of the service within which they work and are able to maximise their contribution to the highest standard of patient care.
The Neighbourhood Nursing Single Point of Access (NNSPA) is based in a Community Health Centre in Lambeth.

The service is the first point of contact for service users and patients accessing services that are provided by Adult Community Services, Neighbourhood Nursing and Continence services in Southwark and Lambeth.

The post holder will work with a team that staffs the service centre.

The service is responsible for managing both community district/neighbourhood nursing and continence referrals and also the handling of telephone calls in the call centre.


  • General Information

JOB TITLE:
Team Leader


SERVICE/SPECIALITY:
Neighbourhood Nursing


GRADE:
Band 4


DIRECTORATE:
Intergrated Local Services


RESPONSIBLE TO:
Assistant Service Manager


ACCOUNTABLE TO:
Service Manager

Department Information


Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We are among the UK's busiest, most successful foundation trusts.

We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.


We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research.

We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.


Royal Brompton and Harefield hospitals joined Guy's and St Thomas' in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe.

We provide treatment for people with heart and lung disease, including rare and complex conditions, offering some of the most sophisticated treatment that is available anywhere in the world.


Our integrated approach to caring for patients from before birth, through childhood, adolescence and into adulthood and old age has been replicated around the world and has gained Royal Brompton and Harefield an international reputation as a leader in heart and lung diagnosis, treatment and research.

We are working in partnership with King's Health Partners, to deliver our vision of creating a new centre of ex
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