Service Bookings Administrator - Bridgend, United Kingdom - Nathaniel Car Sales Ltd

Tom O´Connor

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Tom O´Connor

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Description
Nathaniel Cars are looking for a service booking administrator, ideally with a background in customer care. Training will be provided.

As a bookings administrator you will be responsible for

  • Delivering excellent customer service to all customers and representing the company in a professional manner._
  • Using our bookings systems and diaries to schedule bookings and arrange courtesy vehicles for several workshops in the company._
  • Understanding vehicle requirements to give customers correct information and create accurate bookings._
  • Making outbound calls to existing customers who are due services, MOT's and repairs. _
What we require

  • Proven skills in customer service_
  • Experience in handling inbound and outbound calls would be an advantage but is not essential. _
  • Confident telephone manner, with outstanding communication skills._
  • Excellent computer literacy, listening skills and attention to detail. _
  • A motivated individual with the ability to multitask_.
This is an exciting opportunity to work at Nathaniel Cars in Bridgend.

Hours of work

  • Monday to Friday 8am5:30pm and every other Saturday 8am pm
Wage-Negotiable depending on experience, reviewed annually.


If you're ready for a great career opportunity and would like to join the team, send a copy of your CV today.

We look forward to hearing from you


Job Types:
Full-time, Permanent


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • Weekend availability

Experience:


  • Customer service: 3 years (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • English (required)

Work Location:
In person

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