Financial Inclusion Advisor - London, United Kingdom - Anchor Trust

Anchor Trust

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Financial Inclusion Adviser (Be Wise)
**Location: Homebased

London and South East**
Contract & Hours: Full time, permanent

Salary:
£34,000

About the role:

Reporting into the Financial Inclusion Team Leader, you will be providing advice and support to residents and operational staff on financial inclusion matters including welfare rights, energy advice, affordability and tackling the cost of living.

You will assist residents, colleagues and applicants to claim benefits and take part in initiatives to maximise income which may include facilitation and distribution of hardship schemes.

The post holder will champion the delivery of advice and those services that support residents, applicants, colleagues and communities.

Duties and responsibilities to include:

Provide advice in line with agreed procedures and guidance using the tools provided.
Contribute to the updating of procedures when the need is identified.
Encourage and support residents and colleagues to maximise their income through welfare benefits.
Provide education and training to colleagues so they can ensure residents can enjoy their later life with Anchor
Contribute to a positive reputation for Anchor through the provision of valued, highquality advice.
Maximise income for Anchor through enabling customers to pay their rent.

About you
You will be a self-motivated individual with a can-do attitude to provide high quality advice to colleagues and customers, and be able to manage your own workload on a day-to-day basis to meet agreed priorities and targets

You will have:

Ability to conduct affordability assessments
Ability to deliver training on prepared topics.
Understanding of energy advice and money saving tools
Experience in working in a customer focussed service environment
Expertise in a variety of welfare benefits and associated systems
Expertise in the benefits system as it affects older people
Experience in working with a database and handling confidential information

Anchor - a great place to work
Anchor is England's largest not-for-profit providers of care and housing for older people.

Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here.

That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment
From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts
Mental health support
Flexible working options
Access to online GP appointments

Finance

Pension plan contribute between 4% and 8% and we'll match it or better
Quick and easy pension transfer service
Savings and financial advice, loans, free life assurance
Discounts on shopping, holidays, phones, technology and more

Career

Ongoing personal and professional development programme
Leadership Pathways online learning resources
Career progression and promotion opportunities

Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer.

We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks.

These work to celebrate diversity, address concerns, review policy and practice and empower their members.

We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.