Family Support Worker - Bangor, United Kingdom - Adferiad Recovery

Adferiad Recovery
Adferiad Recovery
Verified Company
Bangor, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

FAMILY SUPPORT WORKER

Hours:22.5 hours per week, Monday - Friday working days and hours can be discussed.


Salary:
£21,312.23 per annum (Pro rata £12,787.34)


Location:
Dean Street, Bangor (other options possible)


Applications closing:17th of April 2023


Job Purpose:

Under the direction of your line manager, you will undertake support planning, provide one
- to-one, group support and interventions to improve the lives of families and Carers affected by serious mental illness. To equip families and Carers with skills, knowledge and coping strategies to ensure their own well-being. This is to be achieved by visiting Carer's within their own homes, in the community, at hospital settings or Carers groups established across the island of Anglesey, thus enabling Carers to manage the impact of their caring role. To work in partnership with other statutory, voluntary, private sector organisations and community facilities to ensure Carers are able to access other existing services.


The service also offers a time limited support service to the cared for, during which time the staff member will work with them to help identify their support needs, signpost them on to relevant services and offer some group work.

In turn this will allow the carers to have some short respite opportunities.


Responsibilities:


  • To have commitment to and demonstrate an undertaking of equality of opportunity and its relevance to different sectors within the community.
  • Must demonstrate empathy towards Adferiad Recovery's beneficiaries.
  • Receiving and dealing with referrals from other agencies, as well as selfreferrals.
  • Providing services on a onetoone casework basis.
  • Providing services on a group basis.
  • Identifying, recording and meeting the needs of individuals to enable them to maintain their wellbeing and caring roles.
  • Providing information, advice and guidance as appropriate and in a timely manner.
  • Assisting Carers in identifying areas of support and identifying the best option of support for them and/or the cared for.
  • Providing emotional and practical support to carers and family members.
  • Communicate clearly, effectively and professionally with individuals receiving service, Support Workers, Carers, Referrers and other Professionals via multiple formats (i.e. facetoface, telephone, in writing etc.)
  • Signposting/referring on to other specialist/appropriate services in a timely manner.
  • Completion of individual support plans and exit plans.
  • Producing reports for internal/external purposes
  • Ensuring data collection and appropriate recording of records and presentation for monitoring, evaluating the effectiveness of the service and Quality Assurance reports as directed by the County Manager or other Adferiad Managers.
  • To assist in collating carer feedback and information to evidence need for improvement of existing Carers services and/or development of new services.
  • Follow procedures for general record keeping, data collection, saving and archiving adhering to confidentiality and data protection policies.
  • Actively seeking opportunities to promote the services offered by the organisation within the local community, and potential sources of referral. Including attending events for this purpose and the distribution of locally produced publicity material.
  • To maintain an effective and responsive service to meet the developing and changing needs of the organisation.
  • Act in accordance with the provisions of the Data Protection Act 1998 and Information.

What you'll get in return:


  • 25 days annual leave plus bank holidays (pro rata)
  • Option to purchase additional annual leave
  • Life assurance
  • Pension Contribution scheme
  • Continuous service rewards
  • Refer a friend scheme
  • Employee benefit platform giving access to a wide range of perks, including shopping discounts at 100s of bigbrand retailers
  • Health and Wellbeing Staff Service
  • Money Advice Service
  • Quarterly Health and Wellbeing Staff Raffle
  • Christmas Hampers and Birthday Gifts
  • Cycle to Work Scheme
  • Tusker Vehicle Purchase Scheme
  • Technology Purchase Scheme
  • Free breakfast at Adferiad Recovery Offices and Project Buildings
  • Employee Events
  • Bupa Healthcare Package
  • Volunteering Opportunities

Person Specification:


  • There are no specific qualifications but there must be evidence of commitment to personal and career development relevant to the post.
  • Holding, or a willingness to work towards a qualification in Social Care at Level 3 would provide evidence of competence for the post.

Essential Experience:


  • Must be able to establish and maintain constructive relationships dealing with a wide range of people including Carers, family members, colleagues, other professionals and individual service users while maintaining appropriate personal boundaries.
  • Must have proven experience of providing care and support services to people with a serious mental illness.
OR

  • Proven experience of
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