Receptionist - London, United Kingdom - IDA RECRUITMENT LTD

IDA RECRUITMENT LTD

Verified Company

London, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A renowned private medical clinic based on Harley Street urgently requires a Receptionist to meet and greet patients as well as coordinate diaries for clinicians and nurses.

Housed in the most beautiful offices, the Receptionist role pays up to £28,000 plusbenefits. We are looking for a minimum of 2 years' experience in customer-facing roles. This role is a permanent role.
Hours: 42 hours a week including a 1-hour lunch break. Shifts are typically 6:30-15:00, 08:00-16:30, 9:00-17:30, 9:30-18:00 and 12:00-20:30.

Receptionist duties:

You will need to provide all the information that the client requires to enjoy their visit to the clinic.
Meet and greet patients and ensure all the patient's needs are met while visiting the practice
Liaising with Surgeons, Optometrists, Nurses and Patient Care Coordinators to ensure the smooth running of the patients journey within the clinic
Managing and coordinating multiple complex diaries of 8 Optometrists and 4 Surgeons.
Initial point of contact and gatekeeping for all patients, daily vendors, visiting clinicians and contractors
Taking payments and processing refunds on several databases
Gathering feedback from patients via questionnaires, testimonials and electronic methods
Keeping clinic areas clean and tidy and of an excellent standard
To complete all relevant administration including scanning patient information, booking appointments, preparing templates, updating patient databases and making sure legal documents are submitted correctly