Senior Support Worker, Gwent Criminal Offenders - Torfaen, United Kingdom - The Wallich

The Wallich

Verified Company

Torfaen, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Introduction:

Project Description:

The project operates in Torfaen, working with people who may be homeless, potentially homeless or vulnerably housed.

The service provides housing related support within people's homes or in the community, with the aim of preventing homelessness and increasing independence.

The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government's National Outcomes Framework.

The Framework's four main aims are:

Promoting Personal and Community Safety
Promoting Independence and Control
Promoting Economic Progress and Financial Control
Promoting Health and Wellbeing

Purpose of Role:

To support homeless prison leavers prior to, during and post release to ensure they have a seamless transition from prison to resettlement back into the community.

The work will involve working with clients in prison so that housing and support needs can be identified and planned for through partnership working with the Local Authority and other agreed partners.

including the Council's Housing Solutions Team, this is a pivotal role that provides a proactive and solutions focused approach to preventing homelessness ensuring that individuals are accessing the necessary support to meet their needs.

No Agencies.

We do not accept unsolicited agency referrals for this position and do not consider any applicants, to have been introduced to us via agency.

Main Duties, Responsibilities and Person Profile:

Main Duties and Responsibilities

1. To visit people in their homes or in the community and to coordinate and provide housing related support.**a. To ensure that Service Users are aware of the mission, aims and objectives, policies and procedures of the projects and the duties, responsibilities and obligations of staff.

b. To ensure that all Service Users are treated fairly and afforded equality of opportunity.

d.

To support Service Users with particular reference to:

Assisting with the delivery of project inductions to new Service Users.
Carrying out the day to day tasks and activities of Service Users' support plans.
Providing information, advice and guidance that enable Service users to make informed decisions about their needs and support.
Enabling Service Users to have a means of expressing their views and that this expression receives appropriate consideration.
Actively involving Service Users in their support.
Actively involving Services Users in the project and/or organisation.
Assisting with referrals to and liaising with relevant agencies and individuals with or on behalf of Service Users.
Assisting Seniors Support Workers (SSW) in reviewing of needs and support plans and updating the relevant records with authorisation from a SSW.
Assisting SSW in reviewing risk assessments and updating relevnat records with the authorisation, or in the absence of, a SSW.
Discussing and observing Service User's levels of control, understanding and involvement and updating the relevant records with authorisation from a SSW.
Representing and advocating with/for Service Users.
Assisting with a realistic, manageable and controlled planned service withdrawal.

To maintain accurate and up to date records of every aspect of Service Users' issues and support according to procedure.

To maintain regular communication with Support Workers relating to the need for changes to Service Users' needs and risk assessments and support plans.

g. To ensure that the service standards set out in the organisational document 'Great Expectations' are met or exceeded.

2. To assist in monitoring the effectiveness of the projects.
a. To assist with gathering of information relating to objectives and targets.

b. To ensure that records of Service Users accessing the service are maintained.

c. To provide statistics and other information as requested by managers.

3. To assist in the overall running of the project.
a. To work in line with all Wallich policies and procedures.

b. To participate in own supervision.

c. To undertake relevant training.

d.

To develop links with voluntary and statutory bodies in furtherance of the organisation's work and for the benefit of the Service User.

To report to manager regularly informing him/her of issues arising during the course of the work that require policy decisions.

f. To ensure adequate administrative records are kept.

g. To ensure the maintenance of good standards of cleanliness, hygiene and adherence to Health and Safety regulations.

h. To take part in all aspects of lone working as directed by the policy.

i. To partake in a team handover where applicable.

j. To undertake other duties within the remit of the post.

4. Other
a. To work and travel across Torfaen, and further afield as and when required.

Person Profile

1. Knowledge
a. Basic knowledge of Homelessness Law, the Criminal Justice System and DWP Benefits.

b.