Senior Workforce Planning Specialist - London, United Kingdom - Expedia Group

Expedia Group

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Expedia Group Travel Partners Group Workforce Planning Team supports the Account Management organization.

By forecasting workload and by modeling staffing scenarios we ensure an efficacious partner outreach, efficient and effective account management growth, and healthy return on investment.

As a Senior Analyst, you will handle modeling forecasts, discovering insights, and finding opportunities through the use of statistical, data mining and visualization techniques.

Your role will include collaborating with internal partners and transverse teams to analyze forecast variances, understanding and mitigating variance drivers, finding opportunities to improve operational efficiencies, and delivering against high organizational standards.

This is a high impact and visibility role with meaningful interaction with senior leadership and with goals that directly impact the bottom line of the business.

What you'll do:

Work collaboratively with account management teams to gain indepth knowledge of workstreams and performance metrics
Develop and maintain demand, workload, and staffing forecast models based on historical data
Maintain historical data hygiene as well as proactively adjusting forecast models to account for changes in processes and metrics
Gather and analyze data to identify trends and patterns. Make recommendations to reduce workload and improve productivity for partner teams. Supervise and track the results of recommendations
Analyze for potential risks in staffing levels and develop/implement plans to aid the operation in mitigating the risks as needed
Utilize system reporting tools to analyze current business processes and to support continuous process improvements
Find opportunities for improvement through data setting targets, understanding drivers, assessing performance, and modelling scenarios
Present results back to the business in a structured, datadriven manner simplifying complicated concepts for nontechnical public

Who You Are:

Have previous planning or forecasting experience
Advanced Excel skills and competence in use of analytical tools : SQL, Salesforce, Tableau, etc. Experience with one or more of the statistical modeling languages/ toolboxes such as R, SAS, SPSS, Matlab, or Python is a plus
Analytical Mindset

- a problem solving approach that gets to the underlying business questions in using a variety of data sources

Partner Partnership analytical resourcefulness and leadership, coupled with proven crossfunctional partnership. Comfortable creating strategic recommendations and obtaining organizational approval at senior levels
Effective communicator build and sustain effective communications with other roles involved in the project
Flexible approach tailor experienced knowledge to meet specific circumstance
Educated to degree level or equivalent

About Expedia Group
2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners.

CST:
Expedia is committed to creating an inclusive work environment with a diverse workforce.

All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.