Sales Support Administrator - Remote, United Kingdom - Zircon Management Consulting Ltd

Description

The Purpose of the Role:

To support the Directors, Consulting and Sales & Marketing team with the project coordination and administration of client projects and any other administrative duties that are deemed to be reasonable.

Who we are:

Zircon Management Consulting Ltd (Zircon) is a rapidly growing entrepreneurial Business Psychology Consultancy specialising in the area of talent.

Established in 2000, Zircon is privately owned and consists of a team of 21 consultants and colleagues - our team is very friendly and supportive.

Our approach to talent is based on years of research with organisations and we work hard to develop theories and thought leadership in the talent arena.

We partner with our clients to design and deliver talent assessment, development, succession, engagement, restructure and coaching projects. We design bespoke solutions for our clients and partner with them to deliver regional, international and global projects.


The Contract:

The role is full-time for an initial period of 6 months, 5 days a week (Monday to Friday) with flexible hours for the right applicant.

Our office hours are 08.30am to 5pm.
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To be considered for this role you must live in the UK and be eligible to live and work here and be fluent in written and spoken English._


The Location:
The role is based working from home. We do have a Head Office in Coulsdon, Surrey. The office is close to Coulsdon South Station / Zone 6.

It is not a requirement to visit the office, however some of the team travel to the office one or more times a week in order to interact as a team.

Reporting to:
Sarah Linton - Direct of Talent and COO.


Project Coordination:
Support the consultants with project planning, project management, associate booking, associate management, project coordination.


Main Responsibilities and Requirements:


Office Support & Administration

• Coordinate and project manage with the sales and client project teams
• Maintain sales templates, personalise content and issue materials when requested on behalf of the sales team
• Contact clients to obtain missing information, issue requested information or answer queries
• When required, book client meetings and travel on behalf of the Practice Leads
• Maintain and update sales and customer records
• Invoicing and management of contracts (Terms of Engagement)
• Communicate important feedback from customers internally
• Report sales targets and any deviations to the Directors
• CRM and mailing system data maintenance and management
• Involves extensive data inputting
• Use a suite of client and internal IT systems and platforms
• Manage the client inbox and problem solve related queries
• Take minutes of regular client and project team meetings
• Undertakes ad hoc administration and research projects as required
• Willingly supports the team with any other tasks that are deemed to be reasonable

Required Competencies

Communicates with Impact:

Communicating clearly, succinctly and with impact both in written and verbal form to internal team, clients and external consultants.

Asks open and probing questions and gives constructive and useful feedback.

Collaborative:
Works effectively within a diverse team. Shares information with colleagues to keep them up to date, is supportive and open.

Self-Starter:

Takes initiative and responsibility for their duties, able to hit the ground running and work at pace in a fast moving environment.

Manages their time effectively and is resilient in the face of competing demands. Proactively asks for assistance or guidance as they require it.

Detail Focus:
Is extremely accurate and detailed when dealing with client documentation and data. Checks all output against required standards.

IT Literate:
High level of awareness and competence with IT systems and platforms.

Deliver Project and Results:
Supportive and open to new tasks and requirements. Agrees to new projects and tasks willingly. Proactive in asking Directors and Consultants for tasks and providing support. Workload is varied and busy and therefore requires excellent organizational skills with a methodical and thorough approach.


Salary:
The hourly rate is £11-13 per hour depending on experience.

If you are interested in this opportunity, please send a tailored CV and cover letter.

The cover letter should outline why you're interested in Zircon and what your skills and experience would bring to the role.

Job Types:
Full-time, Temporary contract

Contract length: 6 months


Salary:
£11.00-£13.00 per hour


Benefits:

• Work from home

Schedule:

• Monday to Friday

Application question(s):

• Do you live in the UK and have the right to work here?

Language:

• Fluent English (required)

Work Location:
Remote

Application deadline: 31/01/2023

Expected start date: 01/02/2023