Business Support Coordinator - Bristol, United Kingdom - Amey

Amey
Amey
Verified Company
Bristol, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Your new role

We have a fantastic opportunity for a Permanent
Business Support Coordinator to join our Avon and Somerset Courts Account in
Bristol Magistrates Court - Marlborough Street, Bristol BS1 3NU This role is onsite based.


Amey delivers facilities and estate management services to the regional headquarters and courthouses for North Somerset and Bristol through a Private Finance Initiative contract.


Every day our people keep 18 courtrooms, 40 custody cells, 30 interview rooms, public areas and administration offices secure, safe, clean and complaint.


We work in partnership with our clients and end-users to ensure our 24/7 services are delivered to the highest standard with minimum impact or disruption to day-to-day operational requirements of the schools.


The standard
hours of work are
37.5
h**ours Per Week
( Monday - Friday)**Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you.


You will be responsible for:


  • Maintain and update records within various management information systems.
  • Undertake general 'team' admin duties as and when required
  • Maintain office systems
  • Undertake other basic business support duties as part of a team
  • Perform other duties as requested by the Manager
  • Program, allocate and coordinate Helpdesk Tasks, through liaison with the Operations Team
  • Participate in daily performance conference calls
  • Liaising with our Site Teams
  • Managing Helpdesk tasks
  • Carry out jeopardy management
  • Ability to communicate professionally and effectively, both verbally and in writing
  • Allocate the correct level of work to ensure SLA's are met
  • Note taking

We want to hear from you if you have:

  • Proven ability to manipulate systems and databases
  • Able to communicate professionally and effectively, both verbally and in writing, within all levels of the business, and to external parties such as the client and tenants
  • Ability to give daytoday direction to all team members
  • Excellent customer liaison skills
  • Previous experience of CAFM system desirable
  • Evidence of some project coordination
  • Good numeracy & literacy
  • Experience/use of MS Word and MS Excel in a general administrative role
  • Good organisational and planning skills
  • Knowledge of SAP

What we can offer you

When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs.

It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program.

-
Career Development
  • Exceptional development and progression plan

-
Pension
  • Generous Pension scheme which we will contribute to
-
Holidays:


  • Minimum 24 days holiday + Bank Holidays
-
Choices:


  • Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership
-
Save with Amey
  • Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers
-
Social Value:


  • You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives

We embrace difference
and support individuals **to work in ways that work best for them.


We are
committed to working
sustainably and by
working in partnership with the communities we serve, so **people and the planet
are protected.**At Amey,
you have freedom to perform because we know if nothing holds you back, together, we can be extraordinary.


Who is Amey?

  • We are at
    the heart of modern Britain, helping the economy to grow by designing, maintaining and transforming the nation's strategic assets.
  • Our
    11,000 people are behind the critical services the country relies on every day.
  • Our unique
    engineering and
    operations experience, together with data driven insight from our
    consulting business,
    delivers better results for our clients.
-
We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country.


#LI-DNP

Job Reference:
AM33357
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