Support Assistant - Blackburn, United Kingdom - Nazareth Care
Description
About The Role:
We have opportunity at our Retirement Village for a Support Assistant.
The main responsibility of the job is to ensure the highest standard of service to each Resident in a warm, caring atmosphere.
Duties and Responsibilities:
- Setting and maintaining high standards of service provision to each individual Resident in line with Company Policy.
- To help in the Dining Room with layingup of tables and serving of meals and washing up.
- To sell services to residents on site.
- To provide an oncall service to residents and monitor emergency call system.
- To pay attention to Residents needs and individual requirements.
- To help, support and organise events held on site for all Residents.
- To be able to quickly assess any emergency situation and call the relevant body for help in the event of an emergency arising.
- General cleaning of communal areas and rubbish collection.
- Regular night patrols (if working a night shift).
- To help with administrative duties delegated by Village Manager.
About You:
Being a Support Assistant, you will be passionate about delivering a first-class service and show patience, kindness and understanding towards our residents.
The role would suit someone who has the ability to prioritise tasks, has a flexible approach and is energetic and hard working.
It is also important that you have good time management and organisational skills.Working for Us:
We'll provide full training, so it's a great opportunity to learn something new.
In return, you will enjoy access to a huge variety of benefits and services to support your well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:
- We will pay for your DBS / PVG disclosure certificate
- Induction and commitment to ongoing learning and development
- Wellbeing free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
- Aged we pay at least National Living Wage rate
- Pension contributions
- Paid Holidays
- Paid Breaks
- Free onsite parking
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