Mhst Administrator Team Lead - London, United Kingdom - East London NHS Foundation Trust

East London NHS Foundation Trust

Verified Company

London, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Band 5 MHST Administrator Team Lead

Newham Mental Health Support Team (MHST) is part of the East London NHS Foundation Trust Newham Child and Adolescent Mental Health Service & provides community-based services for children and young people with mental health problems across Newham schools.

The service is made up of a multi-disciplinary team.

At CAMHS we work with children and young people up to the age of 18 year's old.

We are committed to working in partnership with service users, their families & their social networks to provide treatment to young people suffering from mental health disorders including Depression, Psychosis, Eating Disorders, Self-Harm and Emotional Problems.

The post will be responsible for the day-to-day operational management of the clinical service and administrative function and to provide senior administrative support to the Clinical Leads.

Our clinical team relies on efficient administration systems and processes. This includes accurate data collection, reporting and efficient electronic administrative systems management.

The post holder will take lead responsibility for the following:

Being part of the service management team and, together with the team, support the wider development of the service, including clinical improvements, standard setting, and encourage/lead on QI projects within the administrative team.

Take responsibility in managing the administration staff within the service, to include but not limited to, supervision, appraisals, training, and support, following trust policies.

Ensuring that effective and efficient support is always provided - to include assistance and cover where required and routine team meetings to ensure that workload is evenly distributed and completed.

Manage the current systems for stock control and distribution within the service, routinely check stock in clinic rooms and make recommendations for improvement.

This should include assessment forms and any additional equipment required for effective clinical practice.

Manage the appointment systems for the clinics and assess with others involved in the service the most appropriate and effective methods.

Support the Patient Pathway Coordinator in updating waiting lists ready for allocation and any issues arising from allocation (DNA/out of borough).

Undertake delegated responsibility to represent the service in meetings as required. This may involve the arrangement of meetings and minute takings.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve

Our values are:

We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Specific Responsibilities include:

Ensuring that administrative functions are covered appropriately when staff are on annual and sick leave to ensure continuity of service delivery, which may include re-delegation of tasks and/or the Admin Operational Lead picking up other tasks for a period.

Provide admin support as necessary for the service to ensure continuity of service as necessary

To lead in the process of recruitment of administration staff including advertising etc. in conjunction with the Head of Administration and clinical lead accordingly.

Complete HR functions for the management of the PPC's and Administration Assistants, for example, Health Roster.

Be responsible for monitoring supplies of stationery, equipment and supplies for the Service and clinics. Ensuring orders are processed in an effective timely manner.

Organise staff/team meetings and ensure secretarial support is provided including minute taking.

Co-ordinate and response to the management of complaints as necessary.

Prepare documents as required by the service, including the operational policy and pathway literature.

Respond to telephone enquiries and make appointments/escalate issues as required should the need arise.

Leading on IT/estates issues within your service area, in liaison with the service digital champions/Governance and Compliance Lead/EA.

Ensure appropriate systems are in place for message taking and communications with-in the service.

For a more detailed job description and person specification please see attached JD & PS.

For contact details please see below.