Trade Account Controller - Bridgwater, United Kingdom - Toolstation

Toolstation

Verified Company

Bridgwater, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What you'll do:

As a trade Account Controller, you'll work to provide the best service we can to both our trade credit & business customers.

Alongside the Contact Centre teams, you'll work with Retail, IT, Marketing, Digital and finance. You will be working across all Trade Account areas including New Accounts, Collections and Cash Allocation.

This is a varied role, where the role holder would have to be flexible and prioritise the role which is needed the most to meet business SLA's.

From credit checking individuals/companies to ascertain credit worthiness, to following up on Trade Account customers that have invoices fallen overdue, the role holder must have a high degree of confidence in decision making, great communication both written and orally and a high level of attention to details.

Day-to-day
company criteria to make a decision as to whether we can offer them credit

Developing processes. Work to minimise our debt exposure by following up on overdue invoices and customers that have promised to make payment. Calling customers that have invoices fallen due to arrange payment or to set up payment plans to ensure debt is recovered

What you'll bring:

Customer focused. You'll be thorough in recognising and responding to customers needs and concerns.

Communication. You communicate openly and effectively, ensuring that messages are clear and concise. Adapts content and style to help others understand.

Teamwork & Collaboration. You'll understand how crucial it is to work as a team & you'll always be looking for ways to support members of the team, making sure that Toolstation is a great place to work

Detail Orientated. You'll maintain a high level of accuracy when you're working through a task and not be afraid to ask questions to gather understanding.

Teamwork. Building positive relationships with co-workers and consumers alike.

Self motivated. Working from home or in the office, we need you to be proactive, with a strong work ethic and desire to perform to your best.

Yourself. Bring your whole self to work and let your true personality shine through.

What you'll get:

Joining our team means joining a business built around people: our customers and our colleagues. You'll find every opportunity to be yourself and to bring your personality and potential to work.

Wherever you join us, you'll also find some of the most secure opportunities in retail and so many more opportunities to take your career in retail wherever you want - up the ladder or across the business.

And because we want to do our best for you, you'll be supported all the way with training, development and benefits that are some of the best in retail.

Toolstation. The story so far.
We're one of Britain's fastest growing multi-channel retailers of tools, accessories and building supplies.

Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we're now well established and have even bigger plans.

The trade, home improvers and self-builders all trust us to deliver a lot more than tools.

So, our colleagues in our Head Office and Contact Centre in Bridgwater, at our Distribution Centres in Bridgwater, Middleton, Redditch and Daventry, and in our network of over 560 branches throughout the UK, work together to get the job done.

And with plans to open another 60 branches this year, we always have opportunities for great retail professionals who want to grow with us.

To apply
**_Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability_