Student Adviser - Stirling, United Kingdom - University of Stirling

Tom O´Connor

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Tom O´Connor

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Description

Post Details
Full time
Fixed term for 18 months

Interviews are expected to take place Tuesday 21st February 2023.

There is an expectation that work will be undertaken in the UK.

For the purposes of sponsorship, this is a role under SOC code 3235.


The Post
The post holder will form part of the Mental Health & Wellbeing team within Student Support Services.

The team - which comprises three Mental Health Advisers (one vacant), a Mental Health and Wellbeing Officer, a team of part-time student counsellors, Assistant Advisers (Wellbeing) and a team of Mental Health Mentors - provides a range of professional advisory and support services to current and prospective students.

The successful post-holder will report to the Head of Student Support and Operations, who reports to the Director of Student Services.

The post holder will be recognised as an authority in the field of mental health and wellbeing.

They will work in close partnership with other university staff and external practitioners to ensure that students obtain appropriate support to enable them to successfully complete their studies.

They will also work to develop strong professional, collaborative relationships with external organisations, including the NHS, Students' Union, Stirling Council, and external support agencies to develop robust referral and signposting pathways and information sharing agreements.


The post-holder will promote the importance of positive mental health and wellbeing across the institution and will play a leading role in the development, promotion and implementation of policies and procedures relating to mental health and wellbeing, arising from the new institutional Mental Health & Wellbeing Strategy.


Special Conditions
It is a requirement of this role that working hours are flexible to meet the demands of the business.

In particular, this is likely to require staff to (a) work a rota operating 5 days over any 7 days (e.g.

including weekends) and also (b) work out with "normal working hours" including, for example, early morning and evening work as required to undertake duties such as being part of a pool of advisors operating within the Student Hub, operating in the evenings within student residences, delivering evening appointments/drop ins, or for a Student Open Day.

Some travel elsewhere in the UK e.g. to other campuses or conferences may occasionally be required.

For full details of this post please see attached Further Particulars document.


Description of Duties

  • Deliver comprehensive, specialist support to students and applicants with mental health conditions through a collaborative, case work approach; in particular by directly providing or recommending appropriate support to meet identified needs at all stages of the student journey
  • Work in close partnership with colleagues/partners including Student Support Services, Professional Services (notably Accommodation Services), Faculty staff, the Students' Union and external agencies e.g. GPs, NHS, statutory and third sector agencies to identify appropriate support (including making referrals where appropriate) that enable students to thrive during their time at University and beyond
  • Provide calm, responsive and professional support to students/staff in the event of situations involving students in crisis or those with mental health issues. This may involve attending/coordinating weekly TAAS meetings, the University's mental health crisis management meeting; and may involve attending/ inputting to case conferences, Support for Study/Fitness to Study meetings, and the Student Incident Response Team (SIRT) in the event of serious crises
  • Supervise/provide ongoing CPD/guidance to a team of Mental Health Mentors
  • Improve the mental health awareness and knowledge of colleagues across the institution by devising and delivering training workshops, providing written resources e.g. guidance, training materials, web copy, referral guidance, newsletters, attending Faculty meetings and being present at events such as open days/applicant days/induction & transitions events
  • Keep abreast of developments in the external environment, including changes to legislation, policy and recommended good practice in the field of mental health and wellbeing, and provide professional advice and recommendations to managers and colleagues
  • Maintain up to date client records in line with institutional procedures, and provide regular appropriate and timely management information on service usage and trends
  • Continually develop own knowledge of specialist support (technology/nontechnology related), in order to continually deliver high quality needs assessment activities
  • Undertake other reasonable tasks as identified by the Head of Student Support and Operations.

In addition all Student Advisers are expected to:

  • Sensitively assess students' needs at that time and adopt the most appropriate response to the individual requirements of each enquirer, eit

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