Business Analyst - London, United Kingdom - BCT Resourcing

BCT Resourcing

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is one of the most well-renowned global luxury fashion retailers and are seeking a Business Analyst specialising in Client Care projects.

They have just embarked on an exciting programme of work aligning multiple business entities and are insearch of a skilled Business Analyst to support them in carrying out this project.

You will be responsible for providing an in-depth analysis and detailed functional documentation and will collaborate with internal/external stakeholders along with 3rd parties.

Requirements:

3+ years of experience in a Business Analyst client care role
Experience in CRM Platform (Salesforce Service Cloud)
Ecommerce processes and systems
Excellent documentation skills managing user stories, process flows and architecture diagrams
Strong analytical experience
Great interpersonal skills approachable, ability to work collaboratively with teams both locally and globally

You will have an opportunity to work with this client on an initial 1 year FTC basis with the potential to join this global business permanently.

Hybrid working style with offices based in London.