Housing Support Officer - Eastbourne, United Kingdom - Niche CBS Ltd

Description

We are seeking an experienced Housing Support Officer to support some of our 74 single people living in their own self-contained flat in Eastbourne.

This is not a floating support role as the Housing Support is offered in-house and work is from a central office with 5 other full time Housing Support Officer/Managers.

We are seeking people who have experience of supporting people facing various challenges within a safeguarding framework and with a proven ability to manage a caseload of clients with various support needs.

A successful applicant will have the ability to:

• Be both compassionate and yet able to keep professional boundaries
• Adhere to deadlines
• Diligently report all support and the rationale behind decision making
• Be innovative and creative to ensure our client group have the best possible opportunity to grow and develop skills to potentially move on into mainstream housing in the future.
• Have appropriate IT skills to record the support provided.
• Be comfortable with the receipt of client payments of service charge recording them both accurately and on time.
• Good local connections and a healthy working relationship with local external agencies, who refer clients into our service and support them when they are with us.
• Show experience of interviewing potential clients and being able to assess whether what we can offer will be viable and supporting for that potential client.
• Start each new occupancy agreement with the correct paperwork signed with copies supplied to both the client and the local authority on the start day.
• Have several years direct experience in Supported Housing.

No day will be the same.

Thinking on your feet and being able to prioritise within a busy day with various calls upon your time and attention are both crucial skills.

What we offer:

Monday to Friday (- hour shift) within core times of 8.00am - 6.00pm. No weekend working, but a rota for emergency on-call duties - screened by an external 24/7 call agency.

Excellent facilities, a good working environment, and support and guidance from the executive Directors both in person and at any time at the end of a phone.

Standard industry holiday entitlement/TOIL and a confidential Employee Assistance Program.

The roles also has all the benefits provided with a small team and short chain of command and the opportunity to put your own seal of excellence into a high-quality housing service.

Job Types:
Full-time, Permanent


Salary:
From £26,000.00 per year
upwards depending on experience and skill set


Benefits:

• Free parking, continuous professional development, membership of Health Assured EAP employee assistance programme.

Schedule:

• 8hour shift
• Monday to Friday
• We are happy to consider a 4day week on pro rata pay

Job Types:
Full-time, Permanent


Salary:
From £26,000.00 per year


Benefits:

• Flexitime
• Onsite parking
• Wellness programme

Schedule:

• Monday to Friday

Work Location:
One location

Expected start date: 16/01/2023