Business Support Advisor - Altrincham, United Kingdom - Connections Recruitment

Connections Recruitment

Verified Company

Altrincham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Altrincham

Salary:
£22000

Hours:
Monday - Friday 1Hr Lunch

Benefits:

35hour working week
Day off on your birthday
Health care
25 holiday days per annum plus bank holidays

About the job:

Providing fleet and risk management solutions.

Working in our Business support Team you will work alongside our Fleet Analyst' ensuring that we provide a high-quality service to our clients with a key focus to evaluate & Improve our business.

Utilising our bespoke systems, you will monitor, and improve all internal system activities and process documents ensuring that they deliver the best service to our clients and optimize essential data.

Responsibilities and Duties include but not limited to the following:

Proactive communication with the FA Team ensuring driver and vehicle data is accurate
Onboarding of new clients administrating data and system checking prior to handover to FA
Identify business needs and going above & beyond for the company.
Ensure that Dynamics 365 is consistently delivering what is required and automates wherever possible.
Oversee DRiiVE Academy, to include
Onboarding new clients, updating the system where required, client reports & monthly report to Leadership Team
Update process and procedure policies
Represent the company at client meetings where required
Escalate and manage potential/actual system issues to the Dev Team/TCO
Support our clients with additional data and KPI requirements when needed
Actively look for ways to improve products and services
Monitor Dynamics/V5 performance daily and report any issues to support.

Experience and personal attributes for this role we are looking for: