IT Account Executive - Send, United Kingdom - Berkeley Group

Berkeley Group

Verified Company

Send, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose:

We are looking to recruit an Account Executive to work alongside the Web Content and Digital Development teams to deliver on operational requests for the business.

Responsibilities and Accountabilities:

Task management and prioritisation of all tasks with the Digital production team
Overseeing the creative aspects of digital content production with our designer and content administrators to ensure the client brief is met to best practise and agreed timelines
Setting and managing client expectations on deliverables
Monitor and update tasks for production team in task and resource management
Running and participation of Daily Planner and weekly team meetings
Accountable for quality assurance and control of the deliverables of Studio back to the business

Technical Competencies:

Familiar with the account management lifecycle
Excellent client relationship building skills
Good presentation skills to present results and performance back to the business in an easytounderstand manner
A good knowledge of digital trends and experience within some/all the different digital disciplines; SEO, PPC, Social Media, Emarketing, Web Content, Tracking and Analytics, AB Testing and website optimisation and SharePoint/Intranet
Organised with great attention to detail and excellent time management & prioritisation skills
Experience in pitching new concepts and ideas to clients effectively to convert accounts into solid partners and develop case studies to 'repitch' to other accounts
Experience in report writing to update clients on the progress of tasks and projects
Ability to prepare and write documentation such as practical guides for our clients
Ability to delegate, prioritise and write constructive production briefs for the administrators to execute tasks coming into the Studio
Strong interpersonal and communication skills to liaise and respond to client requests and briefs with confidence and set/manage expectations effectively
Good problemsolving skills to provide clients with the best solution in response to their brief with the ability to translate a client brief into actionable items
A great team player with the ability to work on own initiative
Computer literate in Microsoft Office suite: Excel, PowerPoint, Word
Ability to take and provide constructive feedback
Experience working within an Agile environment

Please note our standard working hours are 8:00am until 5.00pm Monday to Friday, though we operate a flexible working policy so working hours can be adjusted to suit individual needs.