Business Support Administrator - Norwich, United Kingdom - Shred Station Limited

Shred Station Limited

Verified Company

Norwich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Shred Station Limited are a national provider of confidential destruction services across the UK, with a customer base varying from domestic individuals to SME's up to Public Sector and large corporate organisations.

Job description

-
Reporting to:Commercial Director

-
Job location:Rackheath, Norwich NR13

-
Hours:Monday to Friday (Monday to
Thursday Hours: 08:30 to 17:30 and Friday 08:00 to 17:00)

We are looking for an enthusiastic individual to join our Head Office team.

Duties and Responsibilities

Consistently make a good first impression when speaking on the telephone
Answering telephone calls
Dealing with customer enquiries from start to finish in a friendly and helpful manner
Using our customer service ticketing system and Microsoft Outlook
Data input compiling reports for customers in excel
Updating our internal system so customers accounts and services are correct
Answering sales enquiries via inbound phone calls and web leads, progressing the sales order process
General administrative support to all departments across the business
Using and editing spreadsheets/documents
Supporting the office with any other duties as required

Requirement

Good working Knowledge of all MS Office packages, including Excel and Outlook
A cando and positive attitude towards dealing with customers of all sizes
Confident in verbal and written communication
Ability to work on own initiative
Ability to deal with high work volumes and prioritise accordingly
Excellent time management and ability to multitask
Good work ethic with an energetic approach
Flexibility and commitment
Experience in a similar office based role preferable

To be considered for this role you will be required to meet security screening checks to BS7858 standards including; 5-year employment & residence check, DBS and a financial history check.

Shred Station processes personal data collected during the recruitment process in an accordance with its data protection policy.

Job Types:
Full-time, Permanent

Job Types:
Full-time, Permanent

Salary:
£22,000.00-£24,000.00 per year

Benefits: