Lead Warrant Officer - Manchester, United Kingdom - Smart Choice Metering

Smart Choice Metering

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

A new and exciting opportunity has arisen for a Lead Warrant Officer to join our expanding team at Smart Choice Metering.

Working predominantly around the Northwest of England, you will be visiting our client's customers at their commercial premises to re-engage communications around outstanding gas and electricity utilities debt.

You will discuss payment options, confirm meter readings, investigate instances of non-payment and theft and obtain details surrounding potential change of tenancy.

Due to the nature of the role, you will largely undertake warrants of entry and removal of supply.

Additionally, the Lead Warrant Officer will be responsible for the performance and wellbeing of the rest of the Warrant Officers.

You will be responsible for the outputs of our warrants workstream and being part of the exciting growth journey that we are embarking.

Main responsibilities (but not limited to):

Management of wider Warrants team and department
Assisting customers to resolve financial difficulties and vulnerabilities
Information gathering on properties and customers
Investigating instances of potential theft of Gas and Electricity
Undertake Warrants of entry
Liaison with courts
Communicate effectively and professionally with all customers and clients
Identify and appropriately deal with all disputes in line with client procedure
Act and remain professional both with internal stakeholders and our customers
Work effectively and professionally within the policies, procedures, aims, objectives and philosophy of the company
Proactively work towards all targets set
Be receptive and open to coaching and feedback to enhance performance delivery

Skills and Experience:

Previous experience working within a similar role is desirable
Full driving licence
Clean DBS
Good organisational skills and ability to manage own work loads

What Smart Choice Metering can offer you:

£32,000
£35,000 salary per annum
Company van
Company Pension
Company Events
Wellness Programme

*A full UK Driving Licence is required due to the travel for this role.

Working hours are predominantly Monday to Friday, between the hours of 8am and 5pm.

What you need to do now

Job Type:
Permanent

Pay:
£32,000.00-£35,000.00 per year

Benefits: