Service Advisor - Lincoln, United Kingdom - SOPER OF LINCOLN
Description
Service Advisor
Soper of Lincoln Ltd (BMW & MINI), Lincoln LN6 9UH
Soper of Lincoln are recruiting a Service Advisor to deliver exceptional customer service, advise our customers on service and maintenance works required for their vehicles and inform customers about a range of products and services we offer.
Primary Responsibilities
- Manage customers throughout the check in/check out process, maintaining communication throughout on works required, to ensure a positive customer experience in line with brand and company values.
- Provide customers with key information and updates about their vehicle and our products, services.
- Manage administration of customer invoices, work in progress and cash payments in line with company policy and financial regulations.
- Build key relationships within the business, to support and facilitate customer updates.
Person Specifications
Essential
- Previous experience working as a Service Advisor
- Ability to demonstrate and understand what it takes to provide excellent customer service.
- Demonstrate great teamwork and communication skills.
- Full Driving Licence.
Salary:
£24,000 per annum starting Salary rising to £26,000 after Qualification as a BMW Accredited Service Advisor (plus bonus Scheme).
£26,000 salary if you are already a BMW accredited Service Advisor (plus bonus scheme)
Hours: 8:00 - 18:00 Monday to Friday, 08:00 to 13:00 Saturdays (on a rota of one in three).
Company Benefits
We recognise and reward hard work, loyalty and achievements with excellent rewards too
On top of a very competitive salary and uncapped bonus scheme, you can also expect:
- Industry training and certification at the BMW Academy.
- Manufacturer Car Purchase Scheme
- Company discounts on MOT and Servicing
- Free onsite parking
If this opportunity is of interest, please submit your CV outlining your experience and demonstrating your core skillsets for us to review.
Job Types:
Full-time, Permanent
Salary:
From £24,000.00 per year
Benefits:
- Onsite parking
Experience:
Service Advisor: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location:
One location
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