Desktop Support Specialist - London, United Kingdom - University of East London

University of East London

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Us

The University of East London (UEL) IT Services is a centralised resource working collaboratively with the university community to transform UEL's digital landscape in line with the university's strategic Vision 2028 transformation plan.

Engaging in ground-breaking initiatives delivered within a dynamically developing cloud environment, IT Services work closely with staff, students, partners, and other key stakeholders to identify technological enhancements to our learning and working environments.

We implement, develop, and provide support for systems and services within the university's IT Service Portfolio.

Every member of staff will embrace the university's values, ensuring their behaviour reflects the ethos of the university, one committed to building a learning community founded on equality of opportunity and celebrating the rich diversity of our student and staff populations.

About the Job

The post holder will provide technical expertise and knowledge within the End User Compute team to ensure UEL's students and staff receive the highest quality experience for their digital workspace environments.

This includes the provision and support of a unified desktop environment (UDE), including Microsoft builds for university supplied desktops, laptops, tablets with operating systems including Windows, Mac, Android and IOS based services.

About You

We are looking for a positive team player who proactively supports the EUC team activities, is confident to progress and chase information, and has the self-drive and tenacity to achieve deadlines and resolve issues.

Benefits Package
Beyond a competitive salary, we offer a comprehensive benefits package:

20% pension (4% from you, 16% from us)
25 days holiday, plus 3 days over Christmas and bank holidays
Hybrid working options for most positions
A discretionary and noncontractual shared success bonus scheme with a value of up to £5,000 in the 23/24 academic year
Subsidised gym membership
3 times base salary life assurance
Cashback healthcare scheme
Discounts on Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out, and weekly shopping

Equal Opportunities

UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards.

We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.