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- Deliver outstanding customer support.
- Resolve customer inquiries and complaints professionally and efficiently.
- Maintain accurate records of customer interactions.
- Build strong relationships with customers through personalized service.
- Collaborate with colleagues to improve processes and enhance the customer experience.
- Proven skills in Customer Service, Customer Support, and ensuring Customer Satisfaction.
- Strong communication and interpersonal abilities.
- Capacity to multitask and prioritize effectively.
- Problem-solving and conflict resolution skills.
- Familiarity with CRM software (preferred).
- High school diploma or equivalent qualification.
- Demonstrate high levels of integrity and professionalism.
- Be willing to sign a Non-Disclosure Agreement (NDA).
- Successfully complete a DBS check.
- Fully remote position – work from home.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- All equipment provided to support your role.
- Extensive training and mentoring to ensure your success.
- Join a fast-paced, forward-thinking team during an exciting period of growth.
Customer Relationship Specialist - Nottingham - Acorn Support
2 weeks ago
Description
Job Description
We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives for a rapidly growing fintech client.
About the Role
This is a full-time, fully remote position that requires delivering exceptional service to customers via phone, email, or chat. As a Customer Care Executive, you will play a key role in ensuring satisfaction, resolving inquiries in a timely and professional manner, and representing a trusted fintech brand known for innovation and excellence in customer experience.
Key Responsibilities
Essential Requirements
Qualifications
Sensitive Industry Requirements
Why Work with Us?
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Onboarding Client Relationship Specialist
3C Deutschland GmbH- nottingham, england, United Kingdom
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Onboarding Client Relationship Specialist
Experian- nottingham, england, United Kingdom
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Onboarding Client Relationship Specialist
Experian Group- nottingham, england, United Kingdom
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Onboarding Client Relationship Specialist
Experian Group- Nottingham
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Onboarding Client Relationship Specialist
3C Deutschland GmbH- Nottingham
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Onboarding Client Relationship Specialist
Experian- Nottingham
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Branch Supervisor
Wolseley UK Limited- Nottingham
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Branch Supervisor
Full time Only for registered members Nottingham
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Full time Only for registered members Nottingham
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Occupational Therapist
Only for registered members Nottingham
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Procurement Manager
Owen Daniels- Nottingham
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Private Client Senior Associate
Talent Flow Partners- Nottingham
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Supervising Social Worker
National Fostering Group- Nottingham
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Customer Service Team Lead
Full time Only for registered members Nottingham
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Care Assistant
Only for registered members Nottingham
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Care Assistant
Only for registered members West Bridgford
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Care Assistant
Only for registered members West Bridgford
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Radiation Specialist Inspector
HSE- nottingham, england, United Kingdom
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Specialist Physiotherapist
NHS- nottingham, england, United Kingdom
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Head of Maths
SAAF Education- Nottingham