Food and Beverage Assistant - Betchworth, United Kingdom - Manor Collection - Hartsfield Manor
Description
Welcome to the Manor Collection.A small group of independently operated and individually styled hotels in Surrey, striving to offer high levels of service in convenient locations.
All our venues are host to extensive conference facilities and the ideal surroundings for your dream wedding.
We are currently recruiting for
Food & Beverage team members (on a casual basis) to join us at our 50 bedroom
Hartsfield Manor, based in Betchworth, Surrey.
Aim:
To support/assist our Food & Beverage Operations Team in delivering an excellent customer experience and guest satisfaction.
- Meeting and greeting customers as they arrive into the bar and restaurant.
- Serving customers in restaurant or function rooms. You are responsible for taking their orders, serving drinks, looking after the customers, tending to their requirements.
- If an order is taken, ensure the customer has the correct cutlery, a napkin, salt and pepper ready on the table.(If time ask if any sauces are required)
- To ensure food served from the kitchen is presented to customer efficiently and that the dish is as specified on the menu.
- Ask the customer if they require any sauces or anything that isn't at their table already that they would like.
- Checking with the customer if their meal is to their requirements, if they would like any further drinks; upsell a dessert once finished etc.
- To ensure room service trays are taken to bedrooms, requirements of the customer are met and that the trays are collected and not left in the corridors overnight.(Please pass onto Barman if not able to complete)
- To assist Barman with duties at bar taking bar orders, taking orders to the kitchen, restocking bar, clearing tables, cleaning tables etc.
- Liaising with reception what drinks and meals have been served to guests to update their bill.
- Informing the duty manager of how many bar and restaurant meals have been served
Job Type:
Part-time
Salary:
From £8.50 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
COVID-19 considerations:
All COVID safety measurements are in place
Work Location:
In person
Reference ID:
FB / HM
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