Retail Advisor - Glasgow, United Kingdom - Global1stline

Global1stline

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a Retail Advisor to provide excellent customer service and meet sales quotas for our business.

You will ensure that customers leave our store satisfied and you will contribute to the store's profitability.

Responsibilities:

Greet and direct customers
Provide accurate information (e.g. product features, pricing and aftersales services)
Answer customers' questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Crosssell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay uptodate with new products/services

Requirements:

Proven work experience as a Retail Representative or similar customer facing role
Understanding the retail sales process
Familiarity with consumer behaviour principles
Knowledge of inventory stocking procedures
Basic math skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fastpaced environments
Flexibility to work various shifts
High school degree