Quality Assurance Officer - Bristol, United Kingdom - Bristol City Council

Bristol City Council
Bristol City Council
Verified Company
Bristol, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Part Time per week, Permanent
Are you interested in developing and improving the quality of Adult Social Care services that support people in all communities in Bristol?

We have an exciting opportunity for you to join our Adult Social Care Quality Assurance Team.

This is a great opportunity to move into a quality assurance role for someone with the relevant transferable skills and experience.


Adult Social Care Quality Assurance is about ensuring there are good quality and safe adult social care services available to citizens within Bristol who need them.


About you


We are looking for creative, inquisitive, and diligent individuals who are passionate about services for people that are high quality, good value for money and most importantly, make a significant, positive difference in people's lives.


As part of a busy team, you will be organised, able to manage multiple areas of work within deadlines and flexible in your approach to work.


You will be comfortable working with a wide range of people, both internally and externally and enjoy being involved in a variety of activities and projects.


You will be able to demonstrate a strong commitment to and understanding of equalities issues, and particularly their relationship to social care.

You will also recognise the current challenges for Social Care.


The role


The Quality Assurance Team works across a wide range of varied services including Care Homes, Home Care and Supported Accommodation.


You will be involved in the monitoring and evaluation of services to continually improve their quality and flexibility and will be expected to take appropriate action in instances of poor service quality.


You will provide tailored advice on service quality and improvement to commissioned care service suppliers and internal teams such as Strategic Commissioning, Care Management, Contract Management and Housing.

You will often work in partnership with the Bristol Adult Safeguarding Team, other Local Authorities, CQC and the NHS.


We are committed to working with the users of our commissioned services and you will be expected to engage with users of our services to ensure they have a voice in how their services can improve.


You will contribute to the commissioning cycle through service review, tender evaluations and contracts as part of the wider Strategic Commissioning Team.


You will have strong IT skills (particularly in the use of Microsoft Word and Excel) and be organised, with the ability to adapt to new systems, when needed.

The role is based in City Hall with the option to work from home. You will also be expected to travel throughout Bristol for Quality Assurance visits, meetings and workshops.


Why Bristol City Council?


At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.


Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance.

In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.


How do I apply?

  • At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit._
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