Customer Service Representative - London, United Kingdom - CSP LTD

CSP LTD
CSP LTD
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
As a Customer Service Representative, you'll be the first point of contact for our customers. You'll handle inquiries, provide information, troubleshoot issues, and ensure a seamless customer experience.


Responsibilities:


  • Assisting customers via various face to face channels
  • Resolving product or servicerelated concerns
  • Providing accurate information about our products/services
  • Documenting customer interactions and solutions
  • Collaborating with internal teams to address customer needs

Skills:


  • Excellent communication skills (verbal and written)
  • Strong problemsolving abilities
  • Empathy and patience in dealing with customers
  • Ability to multitask and work in a fastpaced environment
  • Proficiency in using customer service software/tools

Job Types:
Full-time, Permanent


Salary:
From £23,875.92 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • London, Greater London (preferred)
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