Trainee Operation Administrator/co-ordinator - Stourport-on-Severn, United Kingdom - MAPS Solutions Europe Ltd

MAPS Solutions Europe Ltd
MAPS Solutions Europe Ltd
Verified Company
Stourport-on-Severn, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Trainee Operations Administrator/Co-ordinator, Stourport on Severn
(Full time position Monday to Friday)


Due to expansion, a very highly respected asset management and fraud investigation company are looking for a Trainee Operations Administrator/Co-ordinator.

This role will be very diverse and there is great opportunity for those who are dedicated and hard working. The role initially will be administration focused, maintaining the operations side of the business.


You will assist our Operations Manager in dealing with day-to-day national facility management and security operations, providing services to the financial and insolvency sector.

As our cases are often sensitive and confidential, honesty and trustworthiness are essential. Due to access to confidential information, all employees are security screened prior to employment/ during probationary period.

Duties will include (but not be limited to):

  • Receiving calls from clients & suppliers.
  • Quoting clients for company services.
  • Liaising with, managing and coordinating company suppliers.
  • Setting up projects electronically & a hard copy, as required, and ensuring correct procedures are followed.
  • Ensuring the data trail of ALL correspondence, company documentation is saved and communicated with the correct parties i.e., clients, suppliers & internally to colleagues.
  • Responding to and resolving any issues arising from site tasks/projects.
  • Maintain/manage/update company internal records to include spreadsheets & SAGE.
  • Liaising with clients and suppliers both verbally and in writing in a professional manner.
  • Negotiating service costs with suppliers.
  • Researching services required and applicable legislation re those services.
  • All communications with clients and suppliers must be confirmed in writing the same day as the communication.
  • Ensuring all relevant documentation/correspondence is electronically filed in project folders.
  • Chasing suppliers for task confirmation documentation and sending out reminders for tasks.

Skills:


  • MS Word, Excel & Outlook
  • Clear, positive phone manner
  • Confidence to make decisions
  • Ability to Prioritise tasks
  • Multitasking
  • Excellent written and oral communication skills
  • Problem solving with mínimal supervision
  • Team working
  • Negotiation skills
  • Flexible/Adaptable
  • Organised
  • Works well under pressure
  • Good allround computer skills
  • Ability to work on own initiative
  • Excellent attention to detail


You will be educated to A level standard or equivalent and be located within a reasonable commuting distance of our Stourport on Severn offices as after training you will be a key holder.


After training, you will eventually become part of the 'on-call' rota team for 'out of hours' cover which will include being available to take emergency calls some evenings and weekends on a regular basis.


No two days are ever the same and, as such, you must be proactive and able to work under pressure, adhere to deadlines and have a positive team ethos.


As the company offers a reactive/emergency service, there are times when you will be required to work additional/unsociable hours e.g., should a new case arise at short notice.

Knowledge of MS Excel, Word & Outlook are advantageous but training will be provided.

In return for your commitment and support, the company offers:

  • pleasant working environment at riverside offices;
free onsite parking;
a company health plan including dental and eye care;
contributory pension scheme;
a discretionary bonus;
a day off on your birthday;
a Christmas Shopping day;
extra holiday between Christmas and New Year;


Pay:
£21,000.00 per year


Benefits:


  • Additional leave
  • Company pension
  • Health & wellbeing programme
  • Onsite parking
  • Sick pay

Schedule:

  • Monday to Friday
  • Weekend availability

Education:


  • A-Level or equivalent (preferred)

Language:


  • English (required)

Work Location:
In person
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