Hospitality Host - Downham Market, United Kingdom - Kingsley Healthcare

Kingsley Healthcare

Verified Company

Downham Market, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are a caring and compassionate, family-owned care home company.

At Kingsley, family matters, and we're always going the extra mile in caring for every one of our residents and staff.

We're a family-owned national care home operator, rated as one of the UK's top 20 large care home groups by As an accredited Living Wage employer, we not only offer competitive rates of pay, but we'll also pay for your full DBS disclosure and offer you a welcome bonus.

So, as well as receiving a competitive rate of pay, you'll also receive a pay rise in line with inflation.

We're more than just a group of colleagues; we're a family passionate about people, from those we work with to those we care for.

We'd love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.

About the role:

To ensure there is always a focus on ensuring excellent customer experience, by ways of presentation and food service within the home.

Reports to:

Hospitality Manager/Home Manager

Key Duties and Responsibilities:

Ensuring the meals are served to the highest standard. Promoting a great meal time experience. Gather the feedback and work with the Hospitality Manager/Home Manager.
Provide a friendly engaging and helpful service in our dining areas, carry out meal time checklist, make sure the tables look inviting, the cutlery should be clean and placed in the correct position, the settings should have the napkins folded and the plates should be on the table, there should be a centre piece, It should look perfect the tablecloths should be clean and pressed, first impressions count.
Ensure the kitchenette areas in the Home are clean and presented to the highest standard. Tidy and clean after each meal service. Liaise and work with the housekeeper.
Ensure that all residents are greeted appropriately with a warm and welcoming approach at all times when they arrive in the dining room
Check the fridges and record the temperatures daily on the sheet provided.
Ensure that any items in the fridges have an Opening date label on them and a Use by date. If anything is not labelled then please throw away
Check the fridges and ensure that there are no staff drinks or food in the fridges.
Clean the fridges once a week.

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Skills and Attributes:

Previous experience of hospitality essential with considerable experience in food and beverage service
Possess excellent communication, motivational and interpersonal skills
Have good organisational skills
An eye for detail

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What will you get from the role?

You will have the satisfaction of working with, and being supported by, an enthusiastic and caring team that puts people at the heart of the business.

We know the happiness of our staff improves the service we give our residents.

You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Downham Grange Nursing Home, Downham Market, Norfolk

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Pay:

£11 per hour

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Type:

Permanent

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Shift:

Days

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£500 Welcome bonus

Benefits:

We are a
Living Wage Employer, ensuring you'll be properly remunerated for your hard work.

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We'll pay for your
full DBS disclosure:

Automatic enrolment into the
Blue Light Scheme. We'll reimburse the £4.99 enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
Your
uniform will be provided this is another cost that we think it's essential that we cover for you. (_For applicable job roles_)

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Enhanced rates of pay for bank holidays
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Comprehensive induction and training programme
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Opportunities for
career development and progression

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Wellbeing support - your health is important to us, and we'll ensure that if you need help, you can access our
employee support scheme
:

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Working as part of the Kingsley family means that we recognise your efforts and will reward them.
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Contributory pension Scheme:

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Refer a friend and receive a thank you gift of up to £500
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Paid breaks - we think it's essential that all staff can take breaks without fear of losing money, so we
pay for you to have a break during working hours.
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£500 Welcome bonus for eligible support workers and senior support workers
- £250 on satisfactory completion of induction, probationary period and mandatory training.
- £250 on completion of 12 months service.

Location:

Downham Grange is a purpose-built, modern care home close to the town centre of Downham Market. It offers a comfortable, stylish environment with every modern facility for nursing, residential and dementia care. Residents love its landscaped courtyard garden.

Clackclose Road, Downham Market PE38 9PA

Your right to work in the UK:

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility