Admin Support - Stevenage, United Kingdom - Lloyd & Whyte Limited

Tom O´Connor

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Tom O´Connor

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Description

Salary:

£21, £23,000.00 per annum, plus benefits (D.O.E.)


BENEFITS
~ Cashplan for healthcare treatment, free of charge
~ Income Protection Insurance Scheme
~ Death in Service Benefit (x2 times your annual salary)
~ A paid day off for your birthday
~ 25 days holiday (pro-rated) plus bank holidays
~ Support & funding for study towards your professional qualification
~ Charitable Donation through payroll
~ Cycle to work scheme
~ Social Committee - Fun events throughout the year and fundraising activities
~ Group Personal Pension Scheme
~ Favourable rates on your personal insurances when arranged through Lloyd & Whyte Ltd
~ Cash-back for Adviser Charging paid for all Financial Services products arranged through Lloyd & Whyte (Financial Services) Ltd _with the exception of mortgages and the Group Personal Pension_


Qualifications:


  • GCSE Maths & English at Grade C/Level 4 or above
  • Chartered Insurance Institute Certificate in Insurance (willing to work towards)

About You:

Are you a detail orientated individual with previous admin experience looking for a new challenge? Do you thrive in a diverse and fast paced environment, enjoy speaking to clients and always striving to go above and beyond?


Within this role, you will be responsible for supporting our Stevenage based Medical Malpractice team by delivering high levels of service to clients & partners, whilst assisting with growth and development targets in support of the business strategy.


We are looking for someone who is:

  • Confident and capable of building rapport over the telephone to provide an excellent client experience
  • Has the ability to work in a regulated, compliant and client focused environment
  • Organised, resourceful, deadline driven and supportive of wider team
  • Quality orientated with great attention to detail and strong administrative skills
  • Willing to work towards their Cert CII Qualification

About the Role / Key Responsibilities:

  • Providing administrative support across MIAB
  • Prepare and maintain client files
  • Prepare recommendations
  • Identify areas for planning
  • Undertake research and identify appropriate solutions both independently and with the adviser
  • Prepare information/comparisons for analysis by adviser
  • Prepare draft recommendation reports to be discussed/signed off by adviser
  • Implement recommendations
  • Prepare suitability letters in accordance with agreed recommendations
  • Ensure all compliance paperwork is in order
  • Review
  • Act as main point of contact and deal effectively with queries from clients and other parties through effective communication
  • Organise future review meetings with client
  • Roll out of changes in process, compliance updates and ensure smooth implementation
  • Positively contribute to the appointments being booked or the leads generated


The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business and commercial objectives.


About Us


MIAB is part of the Lloyd & Whyte Group, a family of businesses which provides insurance and financial services to specialist markets.

We offer a variety of roles for talented people who want to join us.

We live by our company values: having fun, being supportive, acting professionally, growing partnerships and curating ambitious thought.

As an award-winning company, professionalism and qualifications are integral to our company culture.

We believe it's vital that everyone within the business feels valued and has the right tools to do the job required of them.


Job Types:
Full-time, Permanent


Salary:

£21,000.00-£23,000.00 per year


Benefits:


  • Cycle to work scheme
  • Onsite parking
  • Wellness programme
  • Work from home

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Bessemer Drive Stevenage
, SG1 2DX:

reliably commute or plan to relocate before starting work (required)


Experience:


  • Administrative: 1 year (required)

Licence/Certification:

  • GCSE Maths & English at Grade C/Level 4 or above
(required)


Work Location:
One location

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