System Support Analyst - London, United Kingdom - Allen Lane
Description
Allen Lane are delighted to be supporting a London based University with their search of a System Support Analyst to join the team and maintain their Administrative IT systems including CRM and finance.
This is a permanent position offering hybrid workingwith 2-3 days per week required on site.The role is a fantastic opportunity for the someone that is looking for a varied and fast paced role that offers excellent progression opportunities.
The role
As a System Support Analyst you will:
- Maintain develop IT systems in-line with needs and technological changes;
- Monitor system interfaces, ensuring that data flows seamlessly and securely addressing any issues
- Work with various teams within the organisation and IT department including third parties to ensure systems and relevant documentation/training are consistently available, maintained and enhanced as required.
- Assist with any development or implementations of IT Systems and Services
- Manage relationships with third party systems providers
- Contribute to all change projects and programs within technology and any change programmes/major projects
Key Skills required
As a System Support Analyst you will have:
- Experience delivering IT Systems Support Services ideally within Education
- Strong analysis and communication skills, both verbally and inwriting with the ability to deal with technical and nontechnical colleagues
- Experience supporting a range of systems and platforms, ensuring they integrate succinctly
- Strong experience with MS SQL Server, MS Reporting and Integration Services and a detailed understanding of MS SQL stored procedures
- Previous experience in being the technical contact for projects involving interfacing with current business systems
- Knowledge of relevant legislation and best practice including data and systems security, data protection
What you get in return
Salary of £44,000 - £48,000 plus benefits
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