People Advisor - Birmingham, United Kingdom - DAC Beachcroft

DAC Beachcroft

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Introduction We are seeking an experienced People Advisor to join the Claims Solutions Group People team, during an exciting period of business change and growth.

The purpose of this role is to support the business with an effective, customer focused people advisory service.

What you will do The purpose of the People Advisor service is to provide both pro-active and re-active expert advice, solutions, coaching and support to managers and colleagues on a range of generalist, more complex people matters across the colleague life cycle.

You will work closely with managers, colleagues and the broader People team to provide a professional advisory service on a range of generalist people matters, which will include:

Providing proactive, consistent and commercially focussed advice and coaching support to develop manager capability, drive a culture of high performance and encourage colleague engagement and wellbeing
Case management to drive the resolution of performance, probation, attendance, disciplinary and grievance issues, ranging from informal discussions, to formal investigations, formal hearings and appeal stages
Advising the business and supporting People Business Partners on the design and end to end implementation of change programmes
Supporting managers to deal with, or when particularly sensitive sometimes directly manage, complex and long term absence cases
Involvement in resolving more complex queries (e.g. benefits, maternity, absence or policy related) which are escalated from the DAC Beachcroft shared services HR Service Desk
Supporting the People Advisory Manager and other People Team colleagues with relevant project improvement work in support of the CSG strategic plan, including engagement, wellbeing and Inclusion and Diversity plan activities
Supporting the development and maintenance of people policies, to ensure continued relevancy, as well as legislative and regulatory compliance
Embedding and demonstrating the culture and values of CSG, whilst encouraging colleagues to be accountable to do the same

Who you are

Ideally of graduate calibre, with minimum 5 GCSE passes including English and Maths (or equivalent)
A CIPD qualification, or part qualification, is desirable but not essential as is the ability to understand a professional services business environment
A demonstrable practical understanding of managing difficult people issues, preferably gained in a similar advisory role, is essential
Good written and oral communication skills are vital, alongside
Strong stakeholder engagement skills, able to confidently and effectively communicate and collaborate with colleagues at all levels
Proactive and willing to take ownership of tasks and projects
Highly organised, has the ability to prioritise effectively and deal calmly with deadlines and conflicting priorities
Team oriented, flexible and enthusiastic with a positive and collaborative approach
Ability to work autonomously and use own initiative when required
Strong attention to detail and a high level of accuracy
IT and data literate with knowledge of Microsoft Office
Some experience of working with People systems and/or administration essential
Solutions orientated, with an enthusiasm for innovation and improvement
Demonstrates alignment with the Firm's Cultural Principles (Clear, Creative, Determined and Supportive)

**What you need to know about applying