Registration Officer Births - Sutton, United Kingdom - London Borough of Sutton

Tom O´Connor

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Description

Registration Officer Births & Deaths:


Employer 1
Sutton Council


Location(s) 1
Sutton


Contract Type 1
Permanent


Working Hours 1
Full Time


Grade 1
6


Hours Per Week 1
36


Salary Range 1
£32,925 - £35,577 (£36,567 unconsolidated maximum)


Salary Basis 1
Per annum


Leave Entitlement 1
28 days


Application Deadline
05/05/2024, 23:55


Anticipated Interview Date(s) 1
14/05/2024


About the Borough 1

In Sutton, there is much for us to be proud of both as a council and as a borough.

This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.


Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.


All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough.

We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton.

This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.


Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport.

There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International.

Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground.

There's also an extensive road network which provides close and easy access to the M25 and M23.


About the Role 1

We are seeking a Registration Officer to provide outstanding customer service whilst focusing on statutory duties of a Deputy Registrar, which includes registration of births, stillbirths, deaths and attestation of notices/Civil partnerships


You will take a collaborative approach, using your initiative to overcome obstacles and deliver results whilst supporting your peers and carrying out tasks efficiently in a methodical, organised manner.


About Us 1

We are a small team with a busy daily schedule meeting residents by appointment.


You will need to be able to adapt to a range of circumstances, and confidently make decisions at the front line to ensure enquiries are resolved at the first point of contact.


The service can be delivered from additional service points and you are required to operate from any of the service points within the borough.


About You 1

This is a wonderful opportunity to work as a multi-skilled Registration Officer in a fast paced London Register Office. The role is fully office based.

The job requires you to be personally involved with customers in both a professional and sensitive manner.

You will be required to register births, still-births, deaths, marriages, and civil partnerships, take notice of marriage and civil partnership and conduct ceremonies, issue certificates and provide other related administrative services.

Excellent communication skills and meticulous attention to detail are required.


Role Responsibilities:

  • Extensive knowledge of the legislation relating to civil registration, Experience of birth and death registration essential.
  • Extensive experience of working in the Registration service
  • Experience of explaining detailed technical and complex legislative requirements to customers.


Some weekend working will be required and travel to venues within the borough will require you to use your own transport for which mileage will be paid - business use insurance will be required.


Our Offer To You 1


As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills.

We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.


In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps.

Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff

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