Sales Support Administrator - Bournemouth, United Kingdom - Talent Sure Recruitment Limited

Tom O´Connor

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Tom O´Connor

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Description

Sales Support Administrator

Salary:
up to £24,000 per annum (DOE)


Location:
Southbourne, Bournemouth


Hours:
Monday - Friday 9.00am - 5.00pm

Our client is a leading distributor for affordable network accessories.

Due to growth, they are looking to recruit an industry experienced Sales Support Administrator to join a small but fast-growing business.

The role is a mix of sales support and salesadministration.


You will need to have experience supporting sales people, processing orders, fielding calls and working on your own initiative with attention to detail very important to being successful.

In addition, you will help ship goods as well as manage stock levels.
You will have excellent MS office skills including Excel.


Main Responsibilities:


  • Processing orders accurately
  • Preparation & shipping
  • Preparing quotations
  • Administering special negotiations
  • Answering inbound calls
  • Assisting customers with configuration advice & pricing
  • Assisting Sales account manager quote/order/call overflow
  • Keeping customer records, keeping CRM updated
  • Monitoring and following up quotes
  • Assist with stock management
  • Assist with stock picking and shipping
  • Chasing back orders and providing information to customers
  • Responsible for POD's and courier issues
  • Assisting with customer RMA and credit issues
  • Support marketing campaigns
  • Communicate effectively with our suppliers
  • Producing reports upon request monthly/weekly/biweekly
  • Knowledge and understanding of products and new technologies
  • Support research activities
  • Working with other departments where required. This includes some office administration/data input.

In order to be successful in this role, you will require:

  • Excellent analytical skills & high level of attention to detail
  • To work and follow all operational procedures
  • Responsibility for accuracy to your own administration
  • Excellent MS office skills including Excel, Outlook, Word, etc
  • To participate in all operations meetings and sales meeting if required
  • To adhere to all rules within Company handbook (TBR)
  • Punctuality and professionalism

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