Facilities Officer - London, United Kingdom - UPP Ltd

UPP Ltd
UPP Ltd
Verified Company
London, United Kingdom

3 days ago

Tom O´Connor

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Tom O´Connor

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Description
UPP currently has an exciting opportunity for a Facilities Officer to join our team. This is a zero-hour position working either days or nights depending on business requirements.

Salary is £14.33 per hour


The Facilities Officer will provide comprehensive support to the residence's management team, and assist with the provision of a suitably equipped and customer centred, secure environment for residents to live and to study in accordance with the license agreement.


The role:
Security and Health and Safety

  • Carry out regular patrols of the residence and grounds, reporting any security/safety issues
  • Monitor and control health, safety and maintenance standards within residence and grounds, reporting H&S issues and concerns to the residence management
  • Control, monitor and supervise out of hours access to the residence, ensuring compliance with fire, health & safety procedures and any relevant residence instructions are provided
  • Respond effectively to fire alarm activations and when required, liaise with the emergency services
Reception duties

  • Monitor the signing in and out of all guests, visitors and contractors
  • Complete help desk forms for reactive maintenance and pass to the relevant persons
  • Deal with queries and complaints in an efficient, professional and courteous manner
Report writing

  • Complete all necessary reports including incident reports, noise reports, accident reports and others as required
  • Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement to the duty warden/tutor and residence manager as appropriate
  • Provide evidence and reports when requested
Customer and Colleague Liaison

  • Liaise, as necessary, with other Facilities officers, university clients, subcontractors, UPPRSL staff and residents and conference delegates
  • Liaise, if required, confidentially with student support services, chaplaincy and other agencies, in relation to student welfare and follow the company's policy for pastoral welfare


In return, we are offering a competitive salary and a great benefits package including cycle to work scheme, pension, store discounts 25 days holiday plus bank holidays, life insurance and many other perks.


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