Clinical Services Assistant - Epsom, United Kingdom - Epsom and St Helier University Hospitals NHS Trust
3 weeks ago
Description
Band 3:
Main area
- Administration
Grade
- Band 3
Contract
- Permanent: Cross Site
Hours
- Full time hours per week
Job ref
- 343NN ACS-Z
Site - Epsom General Hospital
Town
- Epsom
Salary
- £27,129 - £28,649 Pro-rata pa inc HCAS (Outer)
-
Salary period
- Yearly
Closing
- 24/04/2024 23:59 As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19._
We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork.
This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our valuesJob overview:
Clinical Services Assistant - Radiology Band 3:
To be part of the clerical team in Radiology, making appointment bookings, and dealing with patients mainly by telephone and sometimes in person.
You will be expected to do general reception duties as required.
To ensure all patients receive the highest customer care and all staff and patients visiting the radiology department are dealt with professionally.
The post holder will be based on the Epsom Hospital site in the Radiology Diagnostic Booking Centre; however, some flexibility is necessary to attend St Helier as and when management requires it.
Interview Date:
TBC:
Main duties of the job:
We have a vacancy for self motivated and hard working individual to carry out administrative and clerical duties in the Radiology department based at Epsom Hospital
The position involves appointment bookings and occasional reception duties, dealing with patients both in person and by telephone.
The successful applicant will need to have excellent communication skills with knowledge of IT and keyboard skills.
Experience of appointment booking and reception duties is desirable although full training will be given
Working for our organisation:
- Epsom
- We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
"
Detailed job description and main responsibilities:
Person specification:
Qualifications:
Essential criteria:
- Good level of general education
Experince:
Essential criteria:
- Ability to communicate effectively with all levels of staff, professionals, patients
Desirable criteria:
- Ability to liaise with all grades of staff
- Experience of dealing with public
Skills / Knowledge:
Essential criteria:
- Basic keyboard skills
- Be able to maintain confidentiality.
Desirable criteria:
- Experience of iPM
Our mission:
'to put the patient first by delivering great care to every patient, every day
':
There's never been a better time to join the Epsom and St Helier team.
Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients.
Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could help to transform the lives of our patients and visitors.
We offer all employees some fantastic staff benefits, and are the only hospitals in Surrey to offer staff the London high cost area supplement.
Our hospitals also benefit from great locations, so whether you're attracted to the bright lights of the city or the countryside of Epsom Downs, both are within easy reach.
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